Hi, I’m
Julliana Silva
Administrator
West Ryde,NSW
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives and great knowledge with customer service. Adept at following instructions, managing time intelligently and faster, and working cooperatively with team members.
Overview
7
years of professional experience
1
Certification
Work History
Paramount Kleen Group
Housekeeper
09.2022 - Current
Job overview
- Hand-dusted and wiped down hotel furniture, fixtures, and window sills to keep areas clean and comfortable.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Rotated linens in storerooms and replenished when supplies ran low.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
Hands On Labour
Waitress
11.2022 - 01.2023
Job overview
- Inspected dishes and utensils for cleanliness.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Server food and drinks.
Grao No Ponto Produtos Naturais E Suplementos
ADMINISTRATIVE ASSISTANT
12.2015 - 08.2022
Job overview
- Increased office participation.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Teleperformance
ACTIVE AND RECEPTIVE TELEMARKETING OPERATOR
12.2021 - 07.2022
Job overview
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Identified issues, analyzed information and provided solutions to problems.
- Ran errands and provided general office support in a professional environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
Kipling Comercio De Bolsas
GENERAL OFFICE ASSISTANT
04.2017 - 03.2018
Job overview
- Monitored and tracked budgets and expenses.
- Interacted with customers by phone, email, or in-person to provide information.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Assisted with budgeting and financial management to keep office operating within budget.
Education
International HouseSydney, NSW
No Degree from English
02.2023
Universidade PaulistaSao Paulo, Brazil
Advertising And Marketing from Marketing
12.2021
Skills
- PC Proficiency
- Travel Administration
- Customer Service
- Mail Management
- Time Management
- Administrative Support
- Prioritizing Patients
- Technical Support
- Office Management
- Microsoft Office
- Prioritization
Certification
- 2023-02 General English - International House
- 2022-03 Power BI & MSQL
- 2017-05 Trade and Retail - CIEE (Brazil)
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Elementary
Timeline
Waitress
Hands On Labour
11.2022 - 01.2023
Housekeeper
Paramount Kleen Group
09.2022 - Current
ACTIVE AND RECEPTIVE TELEMARKETING OPERATOR
Teleperformance
12.2021 - 07.2022
GENERAL OFFICE ASSISTANT
Kipling Comercio De Bolsas
04.2017 - 03.2018
ADMINISTRATIVE ASSISTANT
Grao No Ponto Produtos Naturais E Suplementos
12.2015 - 08.2022
International House
No Degree from English
Universidade Paulista
Advertising And Marketing from Marketing
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