Jully Dang
Melbourne,VIC
Summary
Highly motivated and results-oriented Business student with more than 2 years of experience in customer service and a strong passion for the hospitality industry. Seeking a Front of House position to leverage excellent communication and interpersonal skills while contributing to a dynamic and successful team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Ipoh Garden Kitchen
09.2023 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Managed phone lines, took reservations, processed takeout orders, and addressed any customer concerns with professionalism.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Kitchen Hand
Ipoh Garden Kitchen
02.2023 - 09.2023
- Followed recipes and chef instructions to prepare food correctly.
- Maintained clean, trash-free workspaces to maximise productivity and safety.
- Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies for expected customer loads.
- Operated kitchen equipment in accordance with manufacturer instructions.
F&B Attendant
INTERCONTINENTAL SAIGON
03.2022 - 11.2022
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
Education
Diploma - Hospitality Management
Victoria University
Melbourne, VIC06.2024
Bachelor of Science - Business
Victoria University
Melbourne, VIC09-2026
Skills
- Customer service
- Team collaboration
- Basic math
- Clear communication
- Food safety knowledge
- Health and safety
- Waitstaff etiquette
- Wine history
- Guest service
- Cleaning and sanitizing
- Food running
- POS system use
Certification
- Alcohol Server Certification (Victoria) - Liquor Control Victoria
- Allergen Awareness Training Certificate - or Local Health Departments or Third-Party Providers Victoria
- DoFoodSafely Food Safety Certification
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Front of House Employee
Ipoh Garden Kitchen
09.2023 - Current
Kitchen Hand
Ipoh Garden Kitchen
02.2023 - 09.2023
F&B Attendant
INTERCONTINENTAL SAIGON
03.2022 - 11.2022
Diploma - Hospitality Management
Victoria University
Bachelor of Science - Business
Victoria University
Similar Profiles
Jully DangJully Dang
Casual Kitchen Hand at Ipoh Garden KitchenCasual Kitchen Hand at Ipoh Garden Kitchen
Wong Yan-ZeWong Yan-Ze
Store Crew at MIX Store@Ipoh Garden EastStore Crew at MIX Store@Ipoh Garden East
Nadiia PiddubnaNadiia Piddubna
Server at Blue Door Kitchen and GardenServer at Blue Door Kitchen and Garden