Julz Cukrov

Disability Division

Disability Royal Commission

• Led progress (risk) reporting for WA reporting on the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability (Disability Royal Commission) recommendations to inform the Disability Reform Steering Group as oversight body and Disability Minister accordingly.
• Coordinated progress (public facing) reporting for national reporting on Disability Reform Ministerial Council-led and Other Ministerial Council-led Disability Royal Commission (DRC) recommendations.
• Provided strategic advice to WA agencies and internal divisions on national and WA reporting components for the DRC.
• Maintained positive and effective working relationships with internal and external stakeholders.
• Researched and prepared high-level reports, briefing notes, speeches, event packages, draft correspondence and other written materials relevant to the outputs of Disability Division and for a wider audience including Parliament, Ministers, the Director General (DG) and Deputy Director General (DDG).
• Provided key input into Cabinet Comments related to the DRC accordingly.
• Co-developed a WA Monitoring and Reporting Framework, in alignment with the National Framework, to guide WA input into progress reporting for the DRC.
• Led accessibility works of key materials including contracting arrangements and quotes with relevant organisations in preparation for release of the WA DRC Implementation Roadmap (the Roadmap).
• Worked in conjunction with external consulting companies on implementation phasing, planning, governance structure and mapping of stakeholder engagement in relation to the Roadmap for WA Cabinet approval.
• Drafted minutes and captured action items for the DRC Implementation and Disability Division Working Groups as required.
• Engaged with states and territories to determine agreed approaches to joint-based DRC recommendations and advocacy for Commonwealth-led recommendations.
• Co-developed and finalised key communication items (e.g., notification emails to stakeholders, website materials, key messages and protocols, FAQs, media statements, Minister's questions ands answers, ministerial statements and Minister's video messages for DDG and Minister's Office approval prior to public release as part of the WA Response and Roadmap packages.
• Other tasks included: developing a preliminary stakeholder analysis for the DRC recommendations, leading DG and Communities Leadership Team briefings on Communities-led divisional allocated recommendations for endorsement and leading program workstream project planning on health and safeguarding-based DRC recommendations.

Authorisation of Restrictive Practices (ARP)

• Finalised Policy Framework Paper 3 (Policy Paper 3) as part of the proposed authorisation model for restrictive practices in WA.
• Engaged with Behaviour Support and Legal and Business Services teams in refinement of Policy Paper 3 to inform drafting instructions for restrictive practices-based legislation in WA.
• Undertook cost modelling, drafted ministerial correspondence on authorisation model updates and next steps, drafted contentious issue briefing notes, back pocket (dot point) materials for Budget Estimates and other correspondence namely, Parliamentary items on restrictive practices legislation for WA.
• Organised meeting papers and captured minutes and action items for ARP Board meetings as required.
• Other tasks included: providing status model updates and developing key timelines for ARP legislation.

Strategy and Partnerships Division

Seniors, Ageing and Elder Abuse

• Performed complex research, analysis and evaluation of policy as related to the WA Seniors Strategy (the Strategy) and First Five Year Action Plan (Action Plan).
• Collated postcard survey responses/public feedback from WA seniors to inform drafting of both the Strategy and Action Plan.
• Attended metropolitan and regional events to discuss the Strategy and distribute survey's including, Aboriginal and cultural and linguistically diverse-based consultations.
• Undertook secretariat work for the WA Seniors Strategy Project Reference and Working Groups as required.
• Drafted and subsequently edited the UWA Report.
• Co-led events planning, communications and correspondence for WEAAD supporting elder abuse initiative in 2022.
• Prepared summaries of discussion and agenda items for dissemination to community service sector partners, collaborators and key stakeholders in relation to WEAAD.
• Other tasks included: updating consultation lists, providing dot point information for Seniors Week 2022 correspondence, editing and peer review of feedback, themes and draft options related to the Strategy.

Youth

• Co-led content creation and communications for the Youth Week WA initiative.
• Undertook project planning to develop a Youth Participation Kit.
• Completed a Discretionary Grant Proposal to initiate the Youth Work WA Grant Agreement and liaised with the Procurement and Grants team as needed.
• Created a Plan-on-a-page for the Youth portfolio, a Visio-based project plan for the development of a future Youth Strategy and a Youth Week WA Evaluation PowerPoint on achievements and outcomes from Youth Week 2023 to inform future outcomes of the Youth Week initiative.

Medicine Division

Children and Adolescent Health Services (CAHS)

• Coordinated Medicine Division input from Department Heads.
• Drafted complaint responses, grievances, Health and Disability Services Complaints Office responses, care opinion posts and ministerial correspondence accordingly.
• Liaised with the Consumer Engagement (CE) team in relation to run-sheets to facilitate draft (complaint) responses and emailing final responses for consumers back to the CE team once approved/signed-off by the Medicine Co-Directors, Executive Director and Chief Executive Officer for Medicine Division.
• Engaged with the Medical Records Division to retrieve patient charts/records for background information/medical history purposes to facilitate written responses as needed.
• Managed an extensive complaints and other correspondence log for Medicine Division.
• Managed contract approvals on behalf of the Medicine Co-Directors for CAHS in Medicine Division.
• Successfully wrote 150 complaint responses during an 8-month contract period with little to no changes.
• Successfully tackled an overdue complaint response backlog.
• Redeveloped draft templates and raised the overall standard, quality and style of complaint responses for Medicine Division.

Parks and Visitor Services Executive

Plan for Our Parks (PfOP)

• Prepared ministerial correspondence for Executive Director, Deputy Director General and Director General review and approval.
• Organized cabinet submissions, memorandums of understanding, parliamentary questions, speaking points, contentious and special briefing notes, key messaging, cabinet confidence papers and other written correspondence as related to PfOP.
• Streamlined project plans, decision-making frameworks and stakeholder consultation plans in relation to PfOP.
• Organized meetings with key stakeholders, prepared and distributed meeting papers as required.
• Monitored project outcomes and actions in relation to PfOP.
• Maintained a corporate filing system for PfOP.
• Co-led training in Microsoft Teams and SharePoint to develop staff proficiency in the transition to working from home during the COVID-19 pandemic in 2020/21.

Aboriginal Ranger Program

• Assessed annual reports and project plans pertaining to Aboriginal Ranger Program (Ranger Program) groups.
• Liaised with representatives from Aboriginal Corporations to discuss project outcome deliverables and funding including, variations as required.
• Collaborated with the Ranger Program Coordinator on grant agreements, invoicing and acquittals for the various ranger groups.
• Drafted correspondence pertaining to the Ranger Program as required.
• Enhanced project efficiency by streamlining the Ranger Program database.
• Maintained a corporate filing system for the Ranger Program.
• Monitored the Ranger Program email inbox and managed telephone inquiries as required.

• Undertook captioning projects for global companies utilizing Rev's online video editing database.
• Transcribed and synchronized video files as part of captioning.
• Adhered to strict deadlines while maintaining high-quality work and ensuring timely delivery of completed projects.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered central telephone system and directed calls accordingly.
• Kept reception area clean and neat to give visitors positive first impression.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

• Completed thorough research into assigned topics.
• Improved content quality by conducting thorough research and incorporating industry trends.
• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
• Ensured accuracy and consistency in all written materials through diligent proofreading and editing.
• Performed keyword research to optimize content for SEO.

• Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
• Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
• Collaborated with kitchen staff to ensure dietary restrictions were met, creating personalized meals when necessary.
• Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
• Displayed strong attention to detail when setting tables according to established guidelines and event themes.
• Enhanced guest dining experience with prompt and courteous service within Parliamentary Services.
• Ensured optimal cleanliness and organization in dining and kitchen areas, leading to enhanced dining experience for guests.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Answered customer questions about food and beverage items and assisted with menu selections.

• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Reduced risks by maintaining clean and organised work environment.
• Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
• Greeted guests with friendly and professional acknowledgment to build rapport.
• Processed payments with focus on accuracy and correct cash-handling procedures.
• Participated in rehearsals to adequately prepare for performances.
• Maintained a professional demeanour on set or backstage, fostering positive working relationships with cast and crew members.
• Adapted to a variety of roles and genres, showcasing versatility as an actress.
• Captivated audiences by delivering emotionally resonant and dynamic performances in various theatrical productions.
• Mastered various accents and dialects for authentic character representations, enhancing believability in diverse roles.
• Practiced lines and scenes independently and collaboratively to prepare for performances.
• Collaborated with directors and other cast members to refine performances.
• Collaborated with other performers for scene and character development.
• Memorized lines quickly and delivered convincingly in different acting settings.
• Travelled extensively through Europe between jobs and roles in different locations.

• Worked at the Financial Services Authority in the role of Administrative Assistant, Melbourne IT in the role of Data Entry Assistant and Accounts-support, Medical Protection Society in the role of Secretary-support and Hampton’s International (Head Office) in the role of Receptionist.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.

• Worked in a variety of hospitality roles, undertook paid acting work and temp work at Command Recruitment Group in Sydney, NSW in the role of Administrator for Banking and Financial Services.