Julz Roulston
Summary
Golf Shop Attendant at Rich River Golf Club, recognised for enhancing members and guests experiences through exceptional service. Proven ability to multitask effectively while maintaining a focus on customer service. Reliable and friendly. Strong customer service and organisational skills in high-paced retail environment. Seeking to transition into new field where these skills can be effectively utilised.
Overview
30
30
years of professional experience
Work History
Golf Shop Attendant
Rich River Golf Club
10.2023 - Current
- Assisted golf professionals with various tasks.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Reconciled daily tee time sheets, checked in members and guests.
- Resolved customer complaints with a solutions-oriented approach.
- Developed strong rapport with customers and created a positive impression of Rich River Golf Club.
Personal Trainer, Group Fitness Instructor
Self-employeed
01.2014 - 03.2020
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Dispensary Technician
Retail and Hospital Pharmacy
01.1995 - 07.2008
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Streamlined dispensary operations by efficiently managing inventory and maintaining accurate record-keeping systems.
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Managed opening and closing duties for pharmacy.
Pharmaceutical Sales Representative
Sigma
02.2004 - 05.2006
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded account base by identifying potential clients and successfully converting them to long-term customers.
Education
No Degree - Health Science Exercise And Nutrition
University of South Australia
Adelaide, SA01-2021
Skills
- Customer-focused service
- Prioritisation and time management
- Multitasking in fast-paced environments
- Clear communication
- Self motivated
- Strong organisational skills
Timeline
Golf Shop Attendant
Rich River Golf Club
10.2023 - Current
Personal Trainer, Group Fitness Instructor
Self-employeed
01.2014 - 03.2020
Pharmaceutical Sales Representative
Sigma
02.2004 - 05.2006
Dispensary Technician
Retail and Hospital Pharmacy
01.1995 - 07.2008
No Degree - Health Science Exercise And Nutrition
University of South Australia
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