Excelled in fostering teamwork and collaboration, significantly enhancing staff productivity and client satisfaction. Skilled in inventory management, adept at driving growth and operational efficiency. Demonstrates a strong ability to mentor and develop high-performing teams.
Overview
15
15
years of professional experience
Work History
Personal Financial Consultant
Fengyun(Xiamen) Financial Consulting Pty Ltd
12.2021 - 06.2024
Advised clients on portfolio allocation and various investment types.
Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
Analyzed clients' financial situations to offer products to improve standard of living.
Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports.
Mentored junior associates, sharing knowledge of financial planning principles and fostering a culture of continuous improvement within the team.
Dancing School Manager
Xinyi Cheng Royal Dancing School
02.2013 - 11.2021
Served as a liaison between the school and external stakeholders
Evaluated program effectiveness using various assessment tools to ensure continuous improvement in educational offerings.
Promoted a positive school culture by emphasizing respect, responsibility, and collaboration among students and staff members alike.
Oversaw staff recruitment, training, and performance evaluations, fostering a productive work environment.
Developed strong relationships with parents and the community through effective communication and involvement in local events.
Shop Manager
Crazy Fish Artworks
01.2009 - 09.2011
Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Managed inventory control, cash control, and store opening and closing procedures.
Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Monitored and analyzed sales reports to identify opportunities for growth.
Education
MBA - Accounting And Finance
University of Technology Sydney
Sydney, NSW
06-2017
BBA - Finance
Jimei University
China
06-2004
Skills
Customer Service
Employee Management
Employee Scheduling
Staff recruitment
Inventory Management
Teamwork and Collaboration
Timeline
Personal Financial Consultant
Fengyun(Xiamen) Financial Consulting Pty Ltd
12.2021 - 06.2024
Dancing School Manager
Xinyi Cheng Royal Dancing School
02.2013 - 11.2021
Shop Manager
Crazy Fish Artworks
01.2009 - 09.2011
MBA - Accounting And Finance
University of Technology Sydney
BBA - Finance
Jimei University
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