Junboo Hwang
Rockhampton,QLD
Summary
Experienced in data analysis, business process optimisation, and stakeholder management, with a strong background in utilising data visualisation tools, database management, and programming languages. I am currently seeking opportunities to leverage my skills and contribute to enhancing operational efficiency and performance.
Overview
10
10
years of professional experience
Work History
Continuous Service Improvement Officer
CQUniversity
Rockhampton, QLD
10.2023 - Current
- Participating in and coordinating various projects and initiatives aimed at continuous improvement and innovation.
- Mapping out business processes, raising issues and recommending best standard business practice approaches.
- Analysing data and creating user-friendly data dashboards for stakeholders.
- Building and maintaining strong working relationships with internal and external stakeholders.
- Drafting and compiling reports, submissions and proposals for management review.
- Keeping abreast of current standard systems, policies, and procedures.
Analyst / Developer
Hydrizon
Sydney, NSW
03.2023 - 05.2023
- Collected and cleansed research data for analysis.
- Analysed integrated data and designed data dashboard for stakeholders.
- Developed and tested applications for a user-friendly experience and optimal efficiency.
- Provided a range of administrative and project support services to assist in the achievement of business unit outcomes..
Analyst
Teys Australia
Rockhampton, QLD
11.2017 - 10.2021
- Identified and prioritised the company’s technical and functional requirements.
- Standardized data collection procedures across departments, ensuring consistent data quality and enabling seamless integration of new datasets.
- Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
- Identified issues and recommended improvements for optimal production results.
- Liaised with and supported stakeholders and team members to make strategic business decisions and production improvements..
Platoon leader & Administrator
Korean Army Training Centre
Nonsan, Republic of Korea
08.2014 - 11.2016
- Led and trained squad leaders and recruits in labour-intensive environments whilst following high standards of safety procedures.
- Supported and cooperated with other bases to achieve military operations without being compromised.
- Performed general office work (Report processing, data entry, data management and filing).
- Ensured operational readiness of all personnel through diligent equipment inspections and maintenance checks.
- Enhanced platoon/squad discipline with enforcement of strict adherence to military standards, regulations, protocols or guidelines.
Education
Bachelor of IT -
CQUniversity
06.2023
Skills
- Business Process Analysis
- Data Analysis & Visualisation (Power BI, Tableau)
- Database Management Systems
- SQL, R
- Java, C, HTML, CSS, JavaScript, PHP
- Microsoft 365
- Problem Solving
- Cross-Cultural Communication
- Leadership & Teamwork
- Customer Service
References
Sarah Taylor Coordinator Service Management, CQUniversity - Rockhampton QLD 4701
0409 127 362
s.k.taylor@cqu.edu.au
Dirk Hertford CEO, Hydrizon - Sydney NSW 2008
0428 602 208
info@hydrizon.com
Timeline
Continuous Service Improvement Officer
CQUniversity
10.2023 - Current
Analyst / Developer
Hydrizon
03.2023 - 05.2023
Analyst
Teys Australia
11.2017 - 10.2021
Platoon leader & Administrator
Korean Army Training Centre
08.2014 - 11.2016
Bachelor of IT -
CQUniversity