Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Junchao Yun

Couriers
Sydney,NSW

Summary

Have more than 10 Years of experience in Courier and Transport field. Good knowledge in customer requirements. Have more than 15 vehicles, registered under the company. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

14
14
years of professional experience

Work History

Operations Manager

Needle Tail Logistics Pty Ltd
Sydney , Nsw
05.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.
  • Interview and recruit drivers. Training the driver to

Courier Contractor

CODE express
Sydney, NSW
09.2022 - Current
  • Training drivers with the route and procedure.
  • Orangise the run and sequence for driver
  • Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
  • Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
  • Provided excellent customer service by answering questions regarding deliveries or pickups.

Courier Contractor

Go Logistics Pty Ltd
Sydney , NSW
03.2021 - 12.2022
  • Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
  • Provided excellent customer service by answering questions regarding deliveries or pickups.
  • Reviewed orders prior to delivery and loaded trucks accordingly to ensure safe transportation of products .
  • Kept up-to-date knowledge about roads within designated areas and any new services offered by the company.
  • Quickly responded to customer inquiries to improve business relationships.
  • Sorted parcels according to delivery route.

Courier

Couriers By Demand Pty Ltd
Sydney , NSW
02.2015 - 03.2021
  • Loaded and unloaded cargo from trucks and vans.
  • Communicated with customers to coordinate delivery times.
  • Ensured all packages were properly labeled and sealed.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Assisted in the sorting and organizing of packages for efficient delivery routes.
  • Provided excellent customer service by answering questions about delivery status.
  • Work at varies company like Startracks, Winc, Mainfreight, FedEx etc
  • Good knowledge of areas and locations within Sydney Metro.

Travel Consultant

Nexus Holidays Pty Ltd
Sydney, NSW
10.2010 - 01.2015
  • Provided customers with detailed information about travel destinations and packages.
  • Developed customized travel plans to meet customer needs and preferences.
  • Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
  • Assisted customers in making changes to existing itineraries or canceling trips.
  • Responded promptly to customer inquiries via phone, email or in-person contact.
  • Processed payments from customers using a variety of methods such as credit cards, cash or checks.
  • Generated reports on sales performance metrics based on daily, weekly, monthly data analysis.
  • Managed customer complaints effectively according to established procedures.

Education

High School Diploma -

Temasek Polytechnic
Singapore
11-2009

Skills

  • Performance monitoring
  • Business Planning
  • Customer Service
  • Business Development
  • Performance reporting

Languages

English
Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional

References

References available upon request.

Timeline

Operations Manager

Needle Tail Logistics Pty Ltd
05.2023 - Current

Courier Contractor

CODE express
09.2022 - Current

Courier Contractor

Go Logistics Pty Ltd
03.2021 - 12.2022

Courier

Couriers By Demand Pty Ltd
02.2015 - 03.2021

Travel Consultant

Nexus Holidays Pty Ltd
10.2010 - 01.2015

High School Diploma -

Temasek Polytechnic

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