Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Juncheng "James" CHEN

Juncheng "James" CHEN

Kangaroo Point,QLD

Summary

I am a business student (visa subclass 500) from the Gold Coast who is natively fluent in both English and Chinese Mandarin. I am also a sales representative with a solid record of consistently achieving customer satisfaction through rapport-building and advanced product knowledge. I am motivated and ready to take on a new challenge.

I have 'Lescure' as a used name, so please use this name when contacting the highlighted referees. Thank you.

Overview

3
3
years of professional experience

Work History

Sales Consultant

| Telstra
Carindale, QLD
10.2023 - Current
  • Provided detailed product information to customers, including features, prices, and availability.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Analyzed customer needs and preferences to recommend appropriate products.

Chef

| Miss Kay's Springwood
Springwood, QLD
02.2023 - 10.2023
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques
  • Monitored quality, presentation and quantities of plated food across line
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.

Crew Member

| K-Mart Australia
Coomera, QLD
11.2022 - 02.2023
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
  • Greeted customers to determine wants or needs.

Sales, Cook, Food Assembly

| Guzman y Gomez
Pimpama, QLD
05.2021 - 10.2022
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Ensured that all food was cooked at the correct temperature and stored correctly.

Education

Bachelor of Business - Accounting And Finance

QUEENSLAND UNIVERSITY OF TECHNOLOGY
QLD
07-2027

Queensland Certificate of Education -

Coomera Anglican College
QLD
11.2022

Skills

  • Native Chinese fluency
  • Collaborative Teamwork
  • Persuasive negotiator
  • Communication and Interpersonal Skills

References

  • Annika Fordham, Former Store Manager of Telstra Store Brookside, Current Assistant Store Manager of Telstra Store North lakes, 0407414432.
  • Josh Rafferty, Former Kitchen Operations Manager (Miss Kay's), 04346673886
  • Michelle Henry, Former Manager (GYG) - Current Assistant Site Manager of The Southport School (current title), 0490335253

Timeline

Sales Consultant

| Telstra
10.2023 - Current

Chef

| Miss Kay's Springwood
02.2023 - 10.2023

Crew Member

| K-Mart Australia
11.2022 - 02.2023

Sales, Cook, Food Assembly

| Guzman y Gomez
05.2021 - 10.2022

Bachelor of Business - Accounting And Finance

QUEENSLAND UNIVERSITY OF TECHNOLOGY

Queensland Certificate of Education -

Coomera Anglican College

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Juncheng "James" CHEN