Jundel Nogas
Bertram,WA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Barista
McDonald's
Rockingham, WA
10.2022 - 12.2023
- Prepared and served hot or cold beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Stocked customer service stations with paper products or beverage preparation items.
Department Manager
McDonald's
Rockingham, WA
06.2022 - 12.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
Kitchen Crew Member
Mcdonald's
Kwinana, WA
08.2020 - 06.2022
- Trained new employees on proper usage of kitchen equipment.
- Maintained cleanliness of kitchen area and equipment, including mopping floors and sanitizing surfaces.
- Followed safety protocols while handling hot objects or operating machinery such as fryers or ovens.
Education
Qualification - Information Technology
Gilmore College
Kwinana, WA 02.2020 - 10.2022
Qualification -
Woodville Highshool
Woodville, SA 02.2018 - 12.2019
Qualification -
Pennington Primary School
Pennington, SA 02.2016 - 12.2017
Skills
- Cash Handling
- POS Systems
- Opening and Closing Duties
- Speedy and Efficient
- Sales Expertise
- Safe Food Handling Practices
- Workplace Safety
- Staff Training and Onboarding
- Operations Management
- Staff Motivation
- Relationship Building
- Policy Administration
- Documentation and Reporting
Timeline
Barista
McDonald's
10.2022 - 12.2023
Department Manager
McDonald's
06.2022 - 12.2023
Kitchen Crew Member
Mcdonald's
08.2020 - 06.2022
Qualification - Information Technology
Gilmore College
02.2020 - 10.2022
Qualification -
Woodville Highshool
02.2018 - 12.2019
Qualification -
Pennington Primary School
02.2016 - 12.2017
Licenses and Professional Development
- C-Class Drivers license
- Certified Barista
- National Police Clearance
- Responsible Service of Alcohol
Personal Data
DATE OF BIRTH : 29 JULY 2004
GENDER : MALE
AGE : 19
RECIDENCE STATUS : AUSTRALIAN CITIZEN
NATIONALITY : AUSTRLALIAN
References
References available upon request.
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