June Crabb
29 Newland St,Alice Springs
Summary
Highly-motivated individual with a desire to take on new challenges.
Strong work ethic, adaptability, and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Governance Officer
MacDonnell Regional Council
, ALICE SPRINGS
07.2020 - Current
- Review and update corporate governance policies and procedures to ensure compliance with applicable legislation.
- Delegate work to staff setting priorities and goals.
- Review completed work to verify consistency and quality.
- Arrange team activities to build camaraderie and foster pleasant workplace culture.
- Organise regular meetings with stakeholders to discuss governance issues.
- Develop, maintain and monitor a range of corporate governance policies and procedures.
- Facilitate training sessions for Executive members regarding changes in governance standards.
- Provide advice on corporate governance matters to senior management teams.
- Collaborate with external stakeholders when required by the business.
- Research laws and regulations that may affect the company's operations.
- Prepare materials for board meetings including agendas, minutes, presentations.
Visitor Services Coordinator
Tourism Central Australia
Todd Mall, ALICE SPRINGS
10.2009 - 05.2020
- Developed processes for tracking visitor feedback data.
- Monitored industry trends and advised on changes needed for improved performance.
- Maintained relationships with tour operators, travel agents, media outlets, hotels, airlines.
- Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
- Assisted in developing tours and packages tailored to customer needs.
- Developed and implemented tourism marketing plans to promote destination awareness.
- Organised tourism events, tracking budgets, vendors and on-site management.
- Collaborated with local businesses to create joint promotional activities for tourists.
- Coordinated transportation arrangements for visitors including flights, car rentals, shuttles.
- Collaborated with others to discuss new opportunities.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Organized new stock for floor placement.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Built customer confidence by actively listening to concerns and complaints and resolving issues quickly.
Service Station Supervisor
Shell
Northside, ALICE SPRINGS
02.2009 - 11.2009
- Performed administrative duties such as payroll processing and employee scheduling.
- Organized staff schedules to ensure adequate coverage of shifts.
- Recruited, trained and supervised employees according to company policies and procedures.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Monitored fuel inventory levels and placed orders when necessary.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed daily operations, including cash handling, record keeping and reporting.
- Adhered to established health and safety protocols at all times while on duty.
- Maintained a clean work environment by monitoring safety regulations compliance.
- Assisted with customer requests and answered questions to improve satisfaction.
Office Administrator
Real Services Construction
, CESSNOCK
04.2007 - 09.2008
- Answered incoming calls and responded to customer inquiries.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Performed data entry tasks into computer databases from paper documents.
- Assessed company operations for compliance with safety standards.
- Managed office supplies inventory and placed orders when necessary.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Organised social events such as company parties or trips for employees.
- Organised client meetings to provide project updates.
- Improved office organization by developing filing system and customer database protocols.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Responded promptly to customer complaints in a professional manner.
- Developed spreadsheets to track project progress, budgets and other related data.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Coordinated meetings, conferences, travel arrangements.
Education
High School Diploma -
Okaihau College
Okaihau, NZ01-1986
Skills
- Discipline and Focus
- Teamwork and Loyalty
- Staff Management
- Customer Service
- Policy Administration
- Team Development
- Documentation and Reporting
- Team Leadership
- MS Office
- Teamwork and Collaboration
- Shift Scheduling
- Task Delegation
- Administration and Reporting
- Budget Administration
Timeline
Governance Officer
MacDonnell Regional Council
07.2020 - Current
Visitor Services Coordinator
Tourism Central Australia
10.2009 - 05.2020
Service Station Supervisor
Shell
02.2009 - 11.2009
Office Administrator
Real Services Construction
04.2007 - 09.2008
High School Diploma -
Okaihau College
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