June Hsing
Sunnybank,QLD
Summary
I'm from Taiwan. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek a casual position that qualifies for the second-year working holiday visa.
Overview
9
9
years of professional experience
Work History
Mandarin Teacher
TKU Chinese Language Center
03.2019 - 04.2024
- Promoted cross-cultural understanding by introducing elements of Chinese culture into lessons and classroom activities.
- Enhanced student retention by developing engaging and interactive lesson plans tailored to individual needs.
- Fostered a positive learning environment by incorporating cultural activities and authentic materials in lessons.
- Organized extracurricular events like field trips and cultural exchanges to enhance students'' understanding of Mandarin language and Chinese culture.
Hotel Front Desk Clerk
Walker Hotel
01.2018 - 02.2019
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Front of House Staff Member
The Grand Hotel
02.2015 - 10.2015
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Bachelor of Social Science - Chinese Language Teaching And East Asian Studies
National Taiwan Normal University
Taiwan01.2018
Skills
- Collaborative Teamwork
- Welcoming guests
- Customer Service
- Computer Skills
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Korean
Professional Working
Timeline
Mandarin Teacher
TKU Chinese Language Center
03.2019 - 04.2024
Hotel Front Desk Clerk
Walker Hotel
01.2018 - 02.2019
Front of House Staff Member
The Grand Hotel
02.2015 - 10.2015
Bachelor of Social Science - Chinese Language Teaching And East Asian Studies
National Taiwan Normal University
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