Junior Vee
Cranbourne East,VIC
Summary
I am a young enthusiastic male, who is committed and dedicated to achieving desirable outcomes using strategic approaches. I follow through with instructions and go above and beyond what is expected and strive to do my best. I can listen and understand instructions thoroughly and am willing to learn new things in order to reach goals / standards that have been set, while maintaining high quality work. I approach problems logically and seek the best possible solution with minimal risk.
Overview
9
9
years of professional experience
Work History
Case Assembler
Safe Pack
Carrum Downs, VIC
01.2021 - Current
- Earned management trust by serving as key holder, and becoming a leader to teach, train other team members.
- Completed accurate assembly work by positioning and aligning components.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Followed safety procedures while working in noisy and dusty environments to operate machines and tools.
- Quality checked components to determine conformance to specifications.
- Interpreted prints, drawings and sketches.
Sales Associate
JD Sports
Frankston , VIC
12.2023 - 02.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Helped customers find specific products, answered questions and offered product advice.
Night Shift Filler
Woolworths
Carrum Downs, VIC
02.2022 - 05.2022
- Evaluated materials, products and packaging for accuracy against standards.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Stocked shelves, racks and bins with new or transferred merchandise.
Logistics Team Member
IKEA
Richmond, VIC
11.2021 - 12.2021
- Oversaw delivery, packaging and shipment for material transitioning from warehouse to customer location.
- Interacted with customers and helped with customer queries.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Checked items into computer system, printed labels and directed to storage locations.
Mystery Shopper
The Junction
Melbourne , VIC
02.2021 - 04.2022
- Write and submit detailed reports about customer experience.
- Adapt to different situations where customers would require assistance and report feedback.
- Work independently and manage different jobs in various neighbouring suburbs.
- Follow instructions to keep within legal obligations.
- Improvise under different personas to meet tasks requirements.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Truss assembler
Bellbird Building Supplies
Hallam, VIC
11.2018 - 12.2020
- Being able to communicate with other team members and meet goals set by management.
- Achieved production deadlines with quick, accurate work and minimal errors to meet strict requirements.
- Operated heavy machinery with safety while maintaining high productivity and efficiently.
- Upheld quality assurance procedures by inspecting materials and completed work.
- Built trusses following specifications of customer orders and established company standards.
Cafe Worker
Earthy Eating
Marriott Waters , VIC
03.2018 - 08.2018
- Earned management trust by serving as key holder, responsibly opening, and closing store.
- Operated a cash register for cash and credit card transactions.
- Rotated stock items and ingredients to maintain freshness.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Volunteer
Aspire Church
Hampton Park, VIC
11.2018 - 11.2018
- Direct people and answer to any questions regarding the event.
- Float around the event and seeking if any sections need assistance.
- Volunteered to help with special events and programs by checking in participants and giving directions.
- Kept facilities organized, clean and well-maintained to best meet program needs.
- Welcomed customers and answered questions.
- Emailed information and reminders regarding upcoming volunteer opportunities to community leaders and civic groups.
- Consulted with local government representatives to understand community needs and strategize response plans.
Inbound Call Center Representative
CBM Australia
Box Hill, VIC
08.2018 - 08.2022
- Engaged with others successfully using strong verbal and written communication skills.
- Welcomed customers and answered questions.
- Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
- Identified consumer needs, clarified information and researched issues to provide alternative solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Senior Team Member
KFC
Lynbrook , VIC
08.2015 - 10.2018
- Earned management trust by serving as key holder, and becoming a leader to teach, train other team members.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Upheld high standards of productivity and quality in operations.
- Completed additional learning opportunities to advance knowledge and move into senior team member position.
Education
High School Diploma -
Cranbourne Secondary College
Cranbourne , VIC12.2018
Bachelor of business - international business
Swinburne University of Technology
Richmond, VIC11.2024
Certificate III in Retail Operations -
Focus Training Solutions
Notting Hill, VIC07.2016
Skills
- Forklift trained
- Reliable and trustworthy
- Time management
- Communication
- Report preparation
- Work ethic
- Problem resolution
- Customer service
References
References available upon request.
Timeline
Sales Associate
JD Sports
12.2023 - 02.2024
Night Shift Filler
Woolworths
02.2022 - 05.2022
Logistics Team Member
IKEA
11.2021 - 12.2021
Mystery Shopper
The Junction
02.2021 - 04.2022
Case Assembler
Safe Pack
01.2021 - Current
Truss assembler
Bellbird Building Supplies
11.2018 - 12.2020
Volunteer
Aspire Church
11.2018 - 11.2018
Inbound Call Center Representative
CBM Australia
08.2018 - 08.2022
Cafe Worker
Earthy Eating
03.2018 - 08.2018
Senior Team Member
KFC
08.2015 - 10.2018
High School Diploma -
Cranbourne Secondary College
Bachelor of business - international business
Swinburne University of Technology
Certificate III in Retail Operations -
Focus Training Solutions
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