Junke Zhang
Melbourne,VIC
Summary
Seeking the position of Assistant Property Manager to kickstart my career in a dynamic office environment in Melbourne. I can utilize my transferable customer service skills and enthusiasm for the real estate industry to provide exceptional support and contribute to the growth of the business.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mandarin Teacher
Italki
01.2019 - Current
- Provide online Mandarin language instruction to students
- Tailor lesson plans to individual proficiency levels and learning styles
- Assess progress through quizzes and tests
- Give constructive feedback to improve language skills
- Stay updated on teaching methods and technology
- Inspire students to achieve language goals.
Early Childhood Teacher
Dynamics ECE Relievers
01.2022 - 01.2023
- Supported children from diverse cultural backgrounds in early childhood education settings
- Incorporated culturally inclusive practices to create welcoming and respectful environment
- Celebrated diversity through activities and discussions that honored different cultural traditions
- Fostered understanding and appreciation of cultural differences among children and staff members.
Customer Service Representative
Education First
01.2014 - 01.2015
- Address and resolve customer inquiries and complaints regarding EF systems and English courses promptly.
- Utilize social media platforms to efficiently engage with customers and address their concerns.
- Maintain accurate records of interactions for reference and continuous improvement.
Education
Master of Arts - Teaching in Early Childhood Education
Toi Ohomai Institute of Technology
New Zealand12.2022
Bachelor of Arts - International Hospitality Management
Auckland University of Technology
New Zealand06.2019
Skills
Excel in interpersonal communication, fostering connections and providing reliable recommendations
Demonstrated exceptional written and verbal communication skills in teaching and customer service roles
Possess transferable customer service experience, providing outstanding service in diverse contexts
Proficient in creative problem-solving, ensuring client satisfaction
Excellent time management and organizational skills, handling multiple tasks
Skilled in networking, building professional relationships for growth, bilingual in English and Chinese
Personal Qualities
- Proactive
- Empathic
- Can-do attitude
- Eager to learn
- Result-oriented
- Flexible
References
Pia Armitage, parmitage@swin.edu.au
Certification
- Licensed ECE teacher - [2023-2025]
- Driver licence
- First Aid
- Working with children card
Hobbies
Reading, painting and socialising.
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Early Childhood Teacher
Dynamics ECE Relievers
01.2022 - 01.2023
Mandarin Teacher
Italki
01.2019 - Current
Customer Service Representative
Education First
01.2014 - 01.2015
Master of Arts - Teaching in Early Childhood Education
Toi Ohomai Institute of Technology
Bachelor of Arts - International Hospitality Management
Auckland University of Technology
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