Juno Paragas
Perth,WA
Summary
Dynamic Administrative Assistant with a proven track record at the Australian Government, excelling in customer service and document management. Recognized for enhancing operational efficiency through innovative filing systems and effective appointment scheduling. Strong multitasker committed to health education and public outreach, ensuring exceptional support in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Central Immunisation Clinic
West Perth, Western Australia
03.2025 - Current
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Facilitated communication between different departments within the organization.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Scheduled appointments between clients and customers and internal staff members.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained accurate documentation of all immunizations administered to patients.
- Researched local resources available for obtaining additional supplies of specific vaccines when needed.
- Provided education to healthcare professionals on current immunization guidelines and standards.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Participated in public health outreach initiatives to promote awareness about the importance of vaccinations.
Administrative Assistant
Child and Adolescence Health Service
Cannington, Western Australia
10.2024 - 03.2025
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Scheduled appointments between clients and customers and internal staff members.
Dental Assistant
Hills Family Dental Centre
Kalamunda, Western Australia
06.2023 - 10.2025
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Education
Bachelor of Arts - Screen Arts
Curtin University
Perth, WA10-2023
Certificate 3 - Dental Assisting
North Metropolitan TAFE
Perth, WA01-2023
Film Diploma
SAE Creative Media Institute
Northbridge, WA02-2019
Certificate 3 - Media
Australian YMCA Institute of Education & Trainin
Maddington11-2017
Skills
- Microsoft Office
- Document management
- Customer service
- Appointment scheduling
- Filing systems
- Office supply management
- Data entry
- Multitasking capacity
- Team collaboration
- Health education
- Vaccination tracking
- Immunisation administration
- Public health outreach
Reference
- Wannipa Tongrueang | Admin Coordinator - Cannington | wannipa.tongrueang@health.wa.gov.au | 0407 189 028
- Michelle Cox | Admin Coordinator - West Perth | michelle.cox2@health.wa.gov.au | 0427 990 483
Timeline
Administrative Assistant
Central Immunisation Clinic
03.2025 - Current
Administrative Assistant
Child and Adolescence Health Service
10.2024 - 03.2025
Dental Assistant
Hills Family Dental Centre
06.2023 - 10.2025
Bachelor of Arts - Screen Arts
Curtin University
Certificate 3 - Dental Assisting
North Metropolitan TAFE
Film Diploma
SAE Creative Media Institute
Certificate 3 - Media
Australian YMCA Institute of Education & Trainin