Summary
Overview
Work History
Education
Skills
Timeline
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Junta Murayama

Brisbane,QLD

Summary

Proven to enhance guest experiences and sales at Matsukaze through exceptional service quality and upselling techniques. Skilled in safe food handling and cultivating customer relationships, consistently achieving top health scores. Demonstrates strong memory retention and teamwork, ensuring seamless operations and positive dining environments.

Overview

3
3
years of professional experience

Work History

Sushi Restaurant Waiter

Sushi Madoka
11.2022 - 03.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Yakiniku Restaurant Assistant Cook

Matsukaze
04.2021 - 03.2022
  • Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Increased sales by regularly promoting specials and upselling menu items to guests.
  • Ensured smooth restaurant functions with effective team communication and coordination among staff members.
  • Maintained high standards of cleanliness, consistently passing health inspections with top scores.
  • Adhered to food safety regulations meticulously while preparing dishes according to established recipes and presentation guidelines.

Education

Second Grade - Business Management

International of Kagoshima University
Kagoshima Japan

Intermediate - English Education

Impact English College Brisbane
Brisbane, QLD

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Table Setting
  • Memory retention
  • Cash Handling
  • Safe Food Handling

Timeline

Sushi Restaurant Waiter

Sushi Madoka
11.2022 - 03.2024

Yakiniku Restaurant Assistant Cook

Matsukaze
04.2021 - 03.2022

Second Grade - Business Management

International of Kagoshima University

Intermediate - English Education

Impact English College Brisbane

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Junta Murayama