Recent Graduate Profile: Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and quick learner, capable of mastering new concepts efficiently.
Academic Expertise: In-depth knowledge of communication theory, media policy, and the digital media ecosystem through coursework and independent research projects.
Analytical and Communication Skills: Strong critical thinking, research, analysis, writing, and oral presentation skills developed through extensive research experience and case studies.
Professional Attributes: Highly motivated and adaptable employee with a strong work ethic and exceptional interpersonal skills. Proven ability to work effectively unsupervised, quickly master new skills, and take on new challenges.
Commitment and Adaptability: Committed job seeker with a history of meeting company needs through consistent and organized practices. Skilled in working under pressure, adapting to new situations, and enhancing organizational brand.
Career Aspirations: Aspiring to contribute to the communication and media field through roles in media organizations, social research institutions, or digital marketing, emphasizing innovation and progress.
Overview
3
3
years of professional experience
Work History
Marketing Operations Specialist Internship
Source The MCN Australia
Box Hill, VIC
06.2023 - 12.2023
Developed segmentation strategies for targeted campaigns.
Executed comprehensive strategic plans and coordinated projects to fulfill marketing initiatives.
Utilized full range of marketing tactics and tools to drive lead conversion and quality across multiple channels.
Managed vendor relationships related to marketing operations projects.
Developed detailed project plans outlining timelines, deliverables, resources needed.
Researched and developed multi-channel communications and marketing plans, aligning with system goals.
Created and coordinated social media content, supporting larger marketing strategy.
Organized webinars and virtual events for customers and partners.
Part-Time Shift Manager
Master Lanzhou Noodle Bar
Melbourne, VIC
05.2022 - 11.2022
Maintained the restaurant's social media accounts for daily media operations and promotion.
Organized and coordinated daily activities to meet budget, time, and labour requirements.
Managed stock inventory by conducting stocktakes, monitoring levels, and initiating reorder processes.
Administered various shifts, including weekends, as part of a rotating roster with other Shift Managers.
Assisted in the recruitment and training of new team members.
Led and motivated the team by delegating tasks, monitoring performance, and providing support during busy periods.
Maintained an updated staff roster to ensure all shifts are adequately covered.
Achieved set Key Performance Indicators (KPIs) through effective leadership, team engagement, and management.
Part-Time Sales Support Staff
Empire Asian Supermarket
Docklands, VIC
04.2021 - 03.2022
Interacted directly with customers by offering greetings, patiently answering questions, and processing customer purchases for checkout and payment to ensure customer satisfaction and loyalty.
Accurately executed merchandising, ensured smooth transaction flow, processed returns and refunds, and provided personalized sales advice to meet customer needs.
Actively promoted promotional activities, introduced discounts and special offers to customers, and assisted in the execution of promotional programs to increase sales.
Worked closely with co-workers to coordinate efforts and ensure effective communication between all departments in the shop to improve efficiency and team cohesion.
Resolved customer queries and complaints quickly during peak hours, handled after-sales issues, and sought solutions to enhance customer satisfaction.
Proposed online or multiple-sales-channel campaigns to marketing executives.