Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jurrel Ortiz

Brisbane,QLD

Summary

Hardworking Installation Technician looking to new tackle new responsibilities and build upon skills in a new field. Outstanding analytical and perception abilities.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Overview

12
12
years of professional experience
1
1
Certification

Work History

Installation Technician

EXperience ONE
09.2022 - Current
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Maintained high level of safety when using hand and power equipment for measuring, testing, and drilling of various types of installations.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Installed and configured new security and smart home equipment and systems according to company standards.
  • Diagnosed and troubleshot security system faults, identifying equipment issues and resolutions.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Established and maintained effective working relationships with vendors and contractors to support operations.
  • Demonstrated to customers proper methods for operating smart home equipment after it had been installed.
  • Tested systems, noting issues and completing preventive maintenance.

Telecommunication Technician

JRB Industries
12.2016 - 09.2022
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Coordinated installation of new users and relocations of existing users.
  • Read blueprints and schematics to correctly place equipment.
  • Participated in team-building activities to enhance working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used coordination and planning skills to achieve results according to schedule.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Carpenter

3PS Carpentry
12.2014 - 07.2016
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Completed precise joining and high-quality finish work by properly anchoring and bracing structures.
  • Installed paneling on walls to deaden sound, complete decorations or absorb shock based on individual customer requirements.
  • Completed installations of building structures, trim, flooring and cabinetry.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Built structures using precast concrete and hand-poured concrete forms.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Installed interior doors and hardware, accessories, cubicle curtain tracks and TV brackets.
  • Aligned and squared frames and forms for installation.
  • Completed tasks according to technical document requirements and specifications to work with accuracy.
  • Carefully read blueprints, sketches and technical drawings to inform comprehensive understanding of project scope and specifications.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Cut and shaped materials to meet outlined measurements.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
  • Repaired and remodeled wood, iron, chain link and vinyl fencing.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Fabricated custom furniture, shelving and cabinets and installed in specified locations.

Kitchen Hand

Red Rooster
06.2012 - 06.2013
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Lifted and carried heavy materials.

Education

Bracken Ridge State High School
Bracken Ridge, QLD
11.2014

Skills

  • Telecommunications repair
  • Telecommunications network planning
  • Installation planning
  • Telecommunication systems knowledge
  • Decision Making
  • Critical Thinking
  • Overseeing technicians
  • Training and Development
  • Materials Selection
  • Finishing Techniques
  • Work Crew Coordination
  • Cost Estimation
  • Attention to Detail
  • Decision Making and Prioritization
  • Demolition and Cleanup
  • Crew Management
  • Problem Solving
  • Site Inspection
  • Interpreting Blueprints
  • Site Maintenance
  • Safety Compliance
  • Time Management
  • Hand and Power Tool Operation
  • Power Tool Maintenance and Care
  • Precision and Accuracy
  • Flexible and Adaptable
  • Reliable and Punctual
  • Quick-learning
  • Verbal and Written Communication
  • Customer Service
  • Assembly and installation
  • Cable Management
  • Troubleshooting and diagnosis
  • Quality Assurance
  • CCTV installation
  • Access Control Systems
  • Intrusion Detection

Certification

  • Certificate III in Telecommunications Technology
  • Licensed Security Equipment Installer


Timeline

Installation Technician

EXperience ONE
09.2022 - Current

Telecommunication Technician

JRB Industries
12.2016 - 09.2022

Carpenter

3PS Carpentry
12.2014 - 07.2016

Kitchen Hand

Red Rooster
06.2012 - 06.2013

Bracken Ridge State High School
Jurrel Ortiz