Justice Bliss

• Completed a wide variety of higher role tasks;
• Booked, prepared and managed booths
• Checked CCTV footage for lost items or illegal/reported behaviour
• Opened and closed bars and booths
• Completed weekly reports of which employees sold what item
• Calculated end of night profits
• Alerted security and other staff of hazards or dangers needed to be attended to
• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Learned 15+ complex cocktail recipes
• Prepared fresh cocktail pureé's, pre-batches and premixes every wednesday
• Sold top shelf alcohols on an hourly basis
• Charged entry fees and assisted with free drinks on arrival
• Managed club booths and restaurant tables

• Opened and closed multiple bars including restocking stock, assisting with technical tasks and preparing for large events and bookings.
• Learned 100+ cocktail and coffee recipes
• Set up bar tabs and named whole bought wine bottles
• Assisted with and acted on patron complaints or enquiries
• Took orders and payments through POS system and accompanying credit card, cash, or chips
• Upsold top shelf alcohol on a hourly basis
• Earned frequent tips (shared)
• Used a work ID and PIN to obtain a cash float and move through the casino

• Opened and closed bar and club including restocking stock, assisting with technical tasks and preparing for bookings/booths
• Learned 100+ cocktail and shot recipes
• Took booth bookings, prepared booth tables and stayed on the floor attending to all tables when required
• Assisted with and acted on patron complaints or enquiries
• Took orders and payments through POS system and accompanying credit card
• Upsold top shelf alcohol on a hourly basis

• Learned how to open and close a bar/club including restocking stock and assisting with technical tasks
• Learned 50+ cocktail and shot recipes within a week
• Took orders, received payments, informed customers of prices, specials and deals
• Communicated speedy and professionally with staff, patrons and security when incidents took place
• Covered the bar and door individually on many occasions.
• Refused and rejected intoxicated customers
• Managed booths and bookings
  

• Answered 100+ phone calls per day through systems such as Avaya and Unity

• Assisted with general bank enquiries

• Provided exceptional and kind customer service while assisting with customer's enquiries

• Received a BMA (Beautiful Moment Award) for going the extra mile and dealing with some locational, digital and transactional issues

• Kept notes and details on required customers

• Wrote up reports for tech faults and suspicious calls

• Attended weekly team meetings to discuss bank/law changes and other workplace information

• Managed high volume of phone calls and coordinated well-organized appointment schedules.
• Helped draft, edit and transmit legal documentation such as motions and leers.
• Analysed law sources, including statutes, recorded judicial decisions, legal articles, constitutions and legal codes.
• Handled all telephone calls, meeting plans and conference organisation requirements.
• Assisted litigation team with trial preparation by conducting research and drafting court documents.
• Used LEAP and XERO to produce reports and business correspondence.
• Organised exhibits for trial, preparing materials and supporting documentation for easy display and admittance

• Used my confident and outgoing personality to have customers feeling welcomed and comfortable
• Trained new team members in cash register operation, stock procedures and customer service.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Resolved issues with cash registers, card scanners and printers.
• Bagged up orders and assured all items were hot and ready

• I cleaned floors and tables, served dishes and beverages, took orders, worked as a receptionist, plated up simple dishes
• Confirmed customers ages for alcohol service and discontinued service to intoxicated guests.
• Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.