- Camping
- Auto Repair/Restoration
- Music
Justin Adair
Point Cook,Vic
Summary
Dynamic and results-oriented professional with extensive experience in customer service and food industry roles, notably at Flaming Kebab & Grill. Excelled in high-stress situations, enhancing customer loyalty and contributing to sales growth through effective problem-solving and upselling. Demonstrates exceptional teamwork, communication skills, and a detail-oriented approach, ensuring high-quality service delivery.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Kebab Professional
Jake's Kebab
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Customer Service Representative
Flaming Kebab & Grill
10.2021 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
No Degree - Year 12 VCEVM
Julia Gillard College
Werribee, VIC11-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
Interests
Timeline
Kebab Professional
Jake's Kebab
12.2023 - Current
Customer Service Representative
Flaming Kebab & Grill
10.2021 - 11.2023
No Degree - Year 12 VCEVM
Julia Gillard College
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