Justin Bialas
Evanston Park,SA
Summary
Accomplished senior Manager with 25 years of management experience, specialising in customer service, workplace culture and business development. A trusted leader who successfully achieves year on year improvement across the business including high employee retention, record sales growth, outstanding customer satisfaction and high performance. Now seeking to transition into a Corporate Operations Manager role, transferring my significant managerial skillsets and commitment to my community, and enhancing the existing productivity and lead high-value team members to achieve the best possible outcomes for the Barossa Hills Fleurieu Local Health Network.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Manager Corporate Operations - Facilities Lead
Barossa Hills Fleurieu Local Health Network
05.2026 - Current
- Led service delivery improvements across multidisciplinary teams to strengthen patient flow and operational consistency.
- Managed budgets, workforce resources, and rostering to maintain efficient service coverage.
- Coordinated clinical governance processes, ensuring compliance with health policy and safety standards.
- Developed stakeholder relationships with clinicians, executives, and community partners to support integrated care.
- Oversaw incident reporting, risk actions, and corrective follow-up to reduce service disruption.
- Mentored staff through performance support, capability building, and team development activities.
- Improved safety procedures to create safe working conditions for workers.
Senior Manager
Lawrence and Hanson Pty Ltd (Sonepar International)
01.2011 - 05.2026
- Established and grown a significant international business portfolio servicing northern Adelaide, Gawler, Barossa, Adelaide Plains and Gilbert Valley.
- Managed a significant workforce and operational portfolio ensuring customers are well served and supported, tailored to their individual customer needs.
- Workplace culture and staff development, through coaching and mentoring by driving a performance-based culture focusing on exceptional customer service.
- Oversee the management and delivery of owned and leased assets and infrastructure across the business and portfolio.
- Contract and contractor management, including facilities services, cleaning, administration, suppliers and fleet.
- Coordinate the delivery of detailed preventative maintenance programs, stock control and business continuity.
- Difficult conversations, non-financial customers, defaults and recovery of funds.
- Project management, facility fit out and operationalisation.
- Engaging and consulting with executive and significant partners on issues and ideas.
- Creating and leading a team of people to perform while allowing them to grow and improve where required.
- Hazard identification, incident management, assessment, implementation of improvements.
- Internal and external audit, quality improvement, customer feedback and satisfaction, risk management, industry standards and ISO accreditation.
- Designing, implementing and following systems and processes that deliver exceptional outcomes, high standards and my staff's health and safety.
- Performed tasks independently and collaborated with a team.
- Networking with industry, customers and suppliers to improve the presence and reputation of the branch and company.
- Focusing on customer needs and satisfaction, working systematically, exceeding business goals.
- Set directions and standards, delegating, motivating, empowering, developing others and recruiting talent.
- Set out objectives, plans, establish contingencies, manage time, resources and people and monitor progress.
- Perform safety inspections and team meetings monthly and report any hazards or risks to executives for action.
- Accountable for financial performance ensuring best value solutions and providing astute budgetary management and reporting.
- Undertake market tenders, working with industry for the best outcome.
Internal Sales to Manager
Rexel Electrical Supplies
01.2001 - 01.2011
- Customer sales and store management.
- Administration and customer service.
- Stock control and ordering.
- Maintaining customer relationships with key stakeholders.
- Building relationships with suppliers and sale representatives and the wider community.
- Driving a health and safety culture and ensuring that all staff members work safely in adherence to health and safety practices.
- Ensure that quotes are responded to quickly to accurately and customers are kept up to date with their order.
- Execute sale strategies to grow sales with existing and new customers.
Juice and Cordial Production - Leading Hand
Berrivale
01.1999 - 01.2001
- Accurate measurement and production of juices and cordials in line with the company regulations.
- Follow all health and safety requirements and provide guidance to all other team members on the shift.
- Perform safety inspections before each batch was run to ensure smooth operation.
- Performing team meetings on a weekly basis to provide instructions on any changes or updates to processes.
Education
Year 12 -
Glossop High School
01-1997
Skills
- Senior Management
- Business Operations
- Strategic Planning
- Customer Service
- Budgetary Management
- Business Plans and Reporting
- Workplace Culture
- Asset and Facilities management
- Forward Thinking
- Performance Standards
- Complex Problem-solving
- Staff training and development
- Staff management
Certification
- Cyber Security Awareness – 2025
- Discrimination Harassment & Bullying – 2025
- Diversity & Inclusion - 2023
Timeline
Manager Corporate Operations - Facilities Lead
Barossa Hills Fleurieu Local Health Network
05.2026 - Current
Senior Manager
Lawrence and Hanson Pty Ltd (Sonepar International)
01.2011 - 05.2026
Internal Sales to Manager
Rexel Electrical Supplies
01.2001 - 01.2011
Juice and Cordial Production - Leading Hand
Berrivale
01.1999 - 01.2001
Year 12 -
Glossop High School