- Outdoor Recreation
- Camping
- Fishing
- Football
- Basketball
- Cricket
- Reading
Justin Broadwood
Hamilton
Summary
Dynamic leader with proven expertise in staff management and customer service honed at Reading Dupont Logistics and other notable companies. Excelled in training and mentoring teams to enhance productivity and customer satisfaction. Skilled in attention to detail and efficient workflow organization, significantly improving operational efficiency and client relations.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
32
32
years of professional experience
Work History
Supervisor
Reading Dupont Logistics (Formally Allen's Freight
11.2011 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Trained new team members on site policies and procedures.
Business Partner
Be Jewelled Gifts & Accessories
01.2005 - 01.2013
- (Administration Only)
- Bank Reconciliation.
- General Accounting.
- Banking.
- BAS Statements.
- Reviewing Figures.
Builder's Laborer
PV & NJ Kenny Builders
08.2009 - 11.2011
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Operated power equipment to move materials and promote job efficiency.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Customer Service Representative
Donehue's Leisure
12.2008 - 08.2009
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Ordering and receivals of stock.
- Computer Basics
- Entering Inventory
Landscape Garderner
Terry's Garden Centre and Landscaping
01.1993 - 06.2008
- Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
- Ensured healthy lawns using proper mowing techniques that promoted turfgrass vigor while minimizing pest issues.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Raised property values for clients by implementing attractive landscaping designs that enhanced curb appeal.
- General Landscaping and Garden Maintenance.
- Machinery use.
- Office Duties.
Education
Hamilton High School
HamiltonSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
Interests
Timeline
Supervisor
Reading Dupont Logistics (Formally Allen's Freight
11.2011 - Current
Builder's Laborer
PV & NJ Kenny Builders
08.2009 - 11.2011
Customer Service Representative
Donehue's Leisure
12.2008 - 08.2009
Business Partner
Be Jewelled Gifts & Accessories
01.2005 - 01.2013
Landscape Garderner
Terry's Garden Centre and Landscaping
01.1993 - 06.2008
Hamilton High School
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