Justin Davey

• As the Senior Locksmith at Rockhampton Key and Lock, my role is to Quote/Complete all of the complex high end jobs as required within the business.
• I am also responsible for providing guidance and mentorship for the junior staff where and when required.
• Providing backup support in roles when staff are unavailable etc Purchasing, administration and goods recieving.

As service manager of Keycut Services Rockhampton, My role included but was not limited to the daily running of the business, including staff job scheduling in order to meet the needs of may larger clients like Mercy CQ, as well as domestic customers.

Customer service and front of shop duties dealing with any possible issues with clients and jobs.

Monthly non conformance reports and staff leave requirements.

Telephone enquires and email job quotes and requests.

As the sole Locksmith employed at Emerald Locksmiths.

It was my role to achieve complete coverage of all aspect of the business including scheduling and completion of job tasks.

Orders and purchasing of stock.

Invoicing and administration.

Customer service enquiries, Face to face, phone and email.