JUSTIN DOBOSZ
Newcastle,NSW
Summary
Detail-oriented professional with over three years of experience in shift management within fast-paced environments, demonstrating a strong ability to thrive under pressure. Currently pursuing a combined Bachelor of Criminology/Laws (Honours), showcasing commitment to continuous learning and professional growth. Proficient in multitasking, time management, and delivering exceptional customer service, with a proven track record of enhancing team efficiency and client satisfaction. Eager to contribute skills and develop knowledge in a dynamic professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Toronto McDonald's
06.2021 - Current
- Responsible for delivering outstanding QSC (Quality, Service, and Cleanliness), sales, people practices, and profit when on shift.
- Supervise employees to ensure that restaurant operations and procedures are adhered to.
- Comply with restaurant safety and security standards to ensure a safe working environment for all employees and customers.
- Take responsibility and ownership for ensuring that food safety is maintained to the highest standard throughout the restaurant.
- Review and monitor guest counts and sales projections to ensure they are aligned with shift targets and restaurant goals.
- Actively seek customer feedback to ensure an exceptional customer experience is achieved, driving repeat business.
- Work within a team to deliver the best quality and experience for customers.
University Placement
The University of Newcastle Justice Clinic
08.2025 - 10.2025
- Enhanced team communication, fostering a collaborative work environment.
- Developed note-taking, organization, and case-working skills.
- Met deadlines on self-directed and collaborative tasks, involving research, case work, and various projects.
Delivery Driver & Front of House Service
Toronthai
06.2022 - 10.2022
Education
Bachelor of Criminology -
University of Newcastle
11-2025
Bachelor of Laws (Honours) -
University of Newcastle
11-2027
Management Course - undefined
Advancing Your Leadership
01.2024
High School Certificate -
Toronto High School
01.2022
Skills
- Cash handling and inventory
- Budgeting and cost control
- Decision-making
- Customer service focus
- Ability to lead and mentor
- Collaborative work to achieve required outcomes
Certification
First Aid Certificate 2023
Timeline
University Placement
The University of Newcastle Justice Clinic
08.2025 - 10.2025
Delivery Driver & Front of House Service
Toronthai
06.2022 - 10.2022
Shift Manager
Toronto McDonald's
06.2021 - Current
Management Course - undefined
Advancing Your Leadership
Bachelor of Criminology -
University of Newcastle
Bachelor of Laws (Honours) -
University of Newcastle
High School Certificate -
Toronto High School