Summary
Overview
Work History
Education
Skills
Tickets And Licenses
Attributes
Timeline
Generic

Justin Duck

Trade Assistant Utility Services
Kirwan

Summary

Personable and astute worker with proven time management and collaboration of skills from hands on to sales management. Strong interpersonal skills enhanced by a self-belief nothing is out of reach. Understanding of employability skills and the importance of working as part of a team, learning from others and developing as a professional. No matter what the challenge or situation I am ready and willing to make any new role my own.

Experienced with supporting skilled tradespeople through material preparation and tool maintenance. Utilizes effective teamwork and problem-solving to ensure project efficiency. Knowledge of safety protocols and operational procedures critical to trade assistance.

Overview

14
14
years of professional experience

Work History

Trade Assistant

Ventia Utility Services
02.2024 - Current
  • Provide support and assistance to one or more skilled electricians Linesman.
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Ensured workplace safety, conducting regular checks and maintaining equipment to prevent accidents.
  • Improved project timelines by assisting in setup and breakdown of job sites.

Storeman

Ventia Utility Services
08.2022 - 02.2024
  • Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
  • Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
  • Managed inventory levels effectively by conducting regular stocktakes and updating the tracking system accordingly.
  • Supported customer satisfaction by promptly addressing inquiries and resolving issues related to orders, deliveries, or products.
  • Enhanced inventory accuracy by consistently maintaining organized and up-to-date records of all stock items.
  • Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.

Van Driver & PDO

Australia Post
01.2020 - 08.2022
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
  • I have been trained to train new starters on EDV.
  • Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
  • Participated in regular training sessions to stay current on industry best practices and new technologies.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.

Sales Consultant

Pickering's Auto Group Townsville (Mitsubishi)
01.2019 - 01.2020
  • Understand cars by studying their features and capabilities, as well as comparing competitive models.
  • Develop buyers by keeping good rapport with previous and new customers; also, by suggesting trade-ins; respond to inquiries; recommend sales campaigns and promotions.
  • Qualify buyers by understanding their interests and requirements, matching requirements and interests to various models, etc.
  • Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions; offer services, warranties and financing; collect payment and deliver automobile.
  • Update own job knowledge by participating in educational opportunities, attending seminars and reading professional publications.
  • Explore new opportunities in order to add value to job accomplishments.
  • Figure out customer's needs by listening and asking questions.
  • Perform walk-around with new and old customer and demonstrate features of suitable vehicles.
  • Effectively close sales.

Sales Consultant

Mike Carney Toyota Townsville
01.2016 - 01.2019
  • Understand cars by studying their features and capabilities, as well as comparing competitive models.
  • Develop buyers by keeping good rapport with previous and new customers; also, by suggesting trade-ins; respond to inquiries; recommend sales campaigns and promotions.
  • Qualify buyers by understanding their interests and requirements, matching requirements and interests to various models, etc.
  • Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions; offer services, warranties and financing; collect payment and deliver automobile.
  • Update own job knowledge by participating in educational opportunities, attending seminars and reading professional publications.
  • Explore new opportunities in order to add value to job accomplishments.
  • Figure out customer's needs by listening and asking questions.
  • Perform walk-around with new and old customer and demonstrate features of suitable vehicles.
  • Effectively close sales.
  • Ensure that customers understand the vehicle's operating features, paperwork and warranty.
  • Establish and maintain follow-up system, which encourages repeat business cum referrals.
  • Report to the sales manager regarding reviews, analyses, objectives, and planned activities.
  • Participates in sales meetings and training provided by the dealership and manufacturers.
  • Review sales statistics and plan more effectively to improve sales.

Sales Team Leader

Outback Solar & Outdoors
01.2012 - 01.2016
  • Lead and supervise Sales Teams.
  • Schedule and priorities responsibilities.
  • Effective complaints handling and negotiation.
  • Drive and implement team training.
  • Coordinate ordering to meet sales demands.
  • Cash Management for the day takings/ banking.
  • Provide exceptional service to all customers including Trade and returning customers.
  • Management in conjunction with the store Manager to achieve KPI's goals.

Self Employed Fencing Contractor

Bruno's Batteries
01.2011 - 01.2012

Education

No Degree -

Thuringowa State High School
Townsville, Australia
04.2001 -

Skills

Regulatory trade compliance

Effective organizational skills

Comprehensive document evaluation

Sales coordination

Industry insight

Cross-functional teamwork

Effective time management

Skilled at prioritizing tasks simultaneously

Proactive self-starter

Risk analysis

Tickets And Licenses

  • Open Manual Car License
  • HR Truck License
  • QLD Construction White card
  • QLD High Risk Licence (LF – Forklift truck & DG – Perform Dogging)
  • Rural first aid HLTAID013

Attributes

  • Effective Communication Skills, Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers. Also, eager to listen to learn.
  • Honest and Reliable, Strong morals and ethics ensure honesty, reliability and ability to undertake responsibly.
  • Flexible, Understanding of the need to remain flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring ability to remain adaptable always. Willing & keen to learn new skills.

Timeline

Trade Assistant

Ventia Utility Services
02.2024 - Current

Storeman

Ventia Utility Services
08.2022 - 02.2024

Van Driver & PDO

Australia Post
01.2020 - 08.2022

Sales Consultant

Pickering's Auto Group Townsville (Mitsubishi)
01.2019 - 01.2020

Sales Consultant

Mike Carney Toyota Townsville
01.2016 - 01.2019

Sales Team Leader

Outback Solar & Outdoors
01.2012 - 01.2016

Self Employed Fencing Contractor

Bruno's Batteries
01.2011 - 01.2012

No Degree -

Thuringowa State High School
04.2001 -
Justin DuckTrade Assistant Utility Services