Justin Faber
Benowa waters,QLD
Summary
As a graduate of The Southport School, class of 2022, I bring a wealth of leadership experience to the table, having served as Foundation Prefect, House Captain, and Captain of cricket and tradition. My academic achievements are complemented by a strong work ethic, honed through my success in playing representative sport in Cricket, Rugby and Hockey. In 2023, I expanded my horizons by moving to Scotland, embracing the roles of coach, assistant teacher, and boarding resident master at a local school.
My versatility extends to the customer service sector, with proven experience in hospitality at Justin Lane and retail at City Beach, where I developed a natural flair for engaging with customers. As of 2024 I am studying at Griffith University. I am eager to bring my responsible, reliable, and diligent approach to new opportunities, ensuring tasks are completed with efficiency and precision.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Imaginator
04.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
Boarding Assistant
Ardvreck School
01.2023 - 12.2023
- Participated in ongoing professional development opportunities to enhance skills relevant to the Boarding Assistant role.
- Enhanced student boarding experience by providing friendly and efficient assistance during their stay.
- Served as a mentor to incoming students by helping them acclimate to campus life and navigate challenges related to academics, personal growth, or social interactions.
- Provided emergency response support during crisis situations according to established protocols; ensuring resident safety was prioritized above all else.
- Managed administrative duties including updating student contact information, attendance tracking, incident report filing, and dissemination of important notices pertaining to boarding life.
- Exemplified strong leadership qualities while serving as a role model for students living within the residence hall community.
Sports Coach
Ardvreck
01.2023 - 12.2023
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Implemented injury prevention protocols and provided immediate care for minor injuries during practices and games.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
- Improved team dynamics through regular communication, group exercises, and conflict resolution strategies.
- Collaborated with other coaches to share knowledge, resources, and best practices for improved coaching strategies across various sports disciplines.
Office Administrative Assistant
Ardvreck
01.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Wait Staff Member
Justin Lane Establishment
05.2022 - 12.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Retail Sales Worker
City Beach
09.2021 - 02.2022
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
Education
BBA - Finance And Property Development
Griffith University
QLD07-2026
No Degree - Full QLD Real Estate License Course
Entry Education
Brisbane, QLD11-2024
High School Diploma -
The Southport School
QLD11-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Goal setting
- Relationship building
- Strategic planning
- Licensed real estate agent
Certification
- Full Real estate license, Entry Education 2024 November
- RSA
- First Aid
- CERT ||| in business
Timeline
Manager
Imaginator
04.2024 - Current
Boarding Assistant
Ardvreck School
01.2023 - 12.2023
Sports Coach
Ardvreck
01.2023 - 12.2023
Office Administrative Assistant
Ardvreck
01.2023 - 12.2023
Wait Staff Member
Justin Lane Establishment
05.2022 - 12.2022
Retail Sales Worker
City Beach
09.2021 - 02.2022
BBA - Finance And Property Development
Griffith University
No Degree - Full QLD Real Estate License Course
Entry Education
High School Diploma -
The Southport School
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