Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Justin Heckel

Gold Coast

Summary

Dynamic and results-oriented professional with extensive experience in sales, customer acquisition, public relations, and leadership. Skilled at driving business growth through strategic outreach and relationship-building. Highly adept at providing exceptional customer service, thriving in high-pressure environments, and optimizing processes to maximize efficiency. Experienced in leading teams and effectively guiding them towards achieving goals. A natural communicator with a strong ability to build lasting relationships and influence customer decisions. Strong technical background in production and quality control, combined with outstanding problem-solving skills and a proactive, adaptable mindset. Committed to exceeding customer expectations and delivering superior results in every aspect of work. Athletic and dedicated to maintaining physical fitness through combat sports and regular fitness training.

Overview

8
8
years of professional experience

Work History

FOH & PR Manager

Mallorca Motion GmbH
Palma de Mallorca
07.2024 - 03.2025

Waiter (part time)

By Memo
Vettweiss
12.2022 - 02.2024
  • Serve guests, take orders, deliver food and drinks, and manage the bar to ensure a smooth and efficient dining experience

FOH & PR Manager

Mallorca Motion GmbH
Palma de Mallorca
08.2022 - 02.2024
  • Oversee guest engagement, ensure a welcoming atmosphere, and manage dining experiences to drive satisfaction and revenue
  • Lead staff, optimize service quality, and implement strategies to enhance overall performance

Sales Assistant

Ranger GmbH
Aachen
01.2022 - 08.2022
  • Specialized in proactive customer engagement, driving sales through outreach, building relationships, and effectively communicating product value to boost conversions

FOH & PR Assistant

Mallorca Motion GmbH
Palma de Mallorca
08.2020 - 01.2022
  • Attract guests, create a welcoming atmosphere, enhance the dining experience, and serve food to boost satisfaction and revenue

Papertechnologist

Smurfit Westrock Paper
Zuelpich
06.2017 - 03.2019
  • Responsible for monitoring and optimizing paper production processes, ensuring quality control, and overseeing the recycling of raw materials for sustainable production

Education

Bachelor - Technik

HBBK Fachschule f. Technik
Cologne, Germany
08.2024

Paper Technologist - Paper and Carboard

Papiermacherschule Gernsbach
Gernsbach, Baden, Germany
06.2017

Skills

  • Sales & Customer Acquisition
  • Customer Service & Hospitality
  • Event Coordination
  • Strong Communication Skills
  • Teamwork
  • Problem Solving
  • Adaptability
  • Technical Understanding
  • Quality Control
  • Process Optimization
  • Adaptability in Fast-Paced Environments

Languages

C2, B2 (certified), A2, A1

Personal Information

  • Date of Birth: 11/11/98
  • Nationality: German

Timeline

FOH & PR Manager

Mallorca Motion GmbH
07.2024 - 03.2025

Waiter (part time)

By Memo
12.2022 - 02.2024

FOH & PR Manager

Mallorca Motion GmbH
08.2022 - 02.2024

Sales Assistant

Ranger GmbH
01.2022 - 08.2022

FOH & PR Assistant

Mallorca Motion GmbH
08.2020 - 01.2022

Papertechnologist

Smurfit Westrock Paper
06.2017 - 03.2019

Bachelor - Technik

HBBK Fachschule f. Technik

Paper Technologist - Paper and Carboard

Papiermacherschule Gernsbach
Justin Heckel