Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Horton

Sydney,NSW

Summary

I’m a compassionate patient-focused Safety Co-ordinator / Injury Management specialist with a degree in counseling, I have extensive knowledge of sports injuries to other work related physical and psychological injuries with various complex needs. Strong background in crisis supports and return to work specialist. Accomplished highly motivated professional, possessing strong clinical assessment and evaluation skills. Provides a supportive environment in addressing individual client needs with compassion and understanding. Distinguished client-facing skills and experience working closely with health care professionals such as insurers to assess and act on complex conditions, illness, and injuries.

Overview

19
19
years of professional experience

Work History

National Safety Co-Ordinator / Injury Management Specialist

Quest Personnel
Current
  • Assisting the Site teams with establishing and maintaining a safe and professionally presented worksite
  • Provide support and input for issues relating to WHS and Environmental matters
  • Comply with all OHSE policies and procedures relating to the Company’s operations
  • Assist and give guidance in the development, implementation, and review of the project WHS Management Plan
  • Develop, review, and monitor systems
  • Conduct site inductions, toolbox meetings and other consultation requirements involving a diverse range of people and project stakeholders
  • Assist in incident investigations, mitigation, and reporting processes
  • Establish positive working relationships with all project personnel
  • Completing Vocational Assessments, LMA and Other Rehabilitation Services
  • Collaborating with Case Managers and Treating Health Providers to review and make recommendations
  • Advising employers, career consultants and other stakeholders with updates regarding injury management strategies
  • Providing Injury Management expertise and advice, as well as coaching and mentoring to other team members
  • Ensuring timely, educated, and informed medical claims management decisions are made, with an objective to improve outcomes all parties involved
  • Partnering with other divisions of the business to ensure the quality of services, technology, and operations
  • Providing quality customer service to injured workers, employers, career consultants & other stakeholders
  • Managing relationships with customers, clients, partners, and insurers.

Injury Manager Advisor

TML Transport
Parramatta
01.2019 - Current
  • Implementing your Personal Injury expertise in the review of complex medical requests arising from Worker’s Compensation claims
  • Collaborating with Case Managers and Treating Health Providers to review and make recommendations for treatment plans for injured workers based on medical advice and evidence
  • Liaising with Medical Advisors relating to specialised and niched requests for surgery and treatment to ensure Worksafe and industry guidelines are being adhered to as part of treatment requests
  • Advising employers, employer consultants and other stakeholders with updates regarding injury management strategies
  • Providing quality customer service to injured workers, employers, employer consultants & other stakeholders
  • Providing Injury Management expertise and advice, as well as coaching and mentoring to claims managers
  • Ensuring timely, educated and informed medical claims management decisions are made, with an objective to improve outcomes all parties involved.

Youth Outreach Case Manager

Parramatta Mission
01.2014 - 01.2019
  • The Outreach Case Manager – Youth Services role is responsible for supporting clients with developing independent living skills and working in conjunction with others to provide support through holistic, client centered case management
  • Promote awareness of available services to prevent homelessness
  • Visit clients in their homes and assist with living skills and secure accommodation
  • Liaise with housing providers including private real estates to assist outcomes for clients
  • Assist clients with accessing education and employment opportunities and to build positive connections with the broader community
  • Document all client case notes and support plans efficiently and accurately in accordance with guidelines
  • Provide case management support to young people
  • Work within complex youth presentations and support caseworkers, volunteers, and students with intervention development
  • Develop and lead a youth mentoring program
  • Support students and volunteers within the program and ensure they are trained in Saints Care Ltd policies and procedures and the duties pertained to their role
  • Facilitate and develop group work programs/initiatives that align with the purpose of the service
  • Provide an environment that is safe for children and vulnerable adults, free from harm and promoting staff commitment to safeguarding
  • Ensure compliance with incident management, reporting and escalation requirements and that organisational obligations under mandatory reporting, child protection, safeguarding and WHS are met
  • Ensure safety standards are maintained for self and others and all hazards and incidents are reported within appropriate timeframes
  • Adherence to Youth Resolutions administrative and practice principles including outcomes reporting.

Injury Manager Advisor

QBE Insurance
01.2011 - 01.2014
  • Building and manage relationships with internal and external stakeholders to provide advice and manage complex workers compensation matters
  • Delivering best practice in injury management and early intervention practices to support the safe and durable recovery and return to work for injured and ill staff
  • Actively engaging with injured and ill staff, their leader, doctors, insurers and other internal and external stakeholders during the length of the claim, optimising rehabilitation outcomes and developing strategies to support return to work goals
  • Supporting non-work related injuries and illness with return to work
  • Support the delivery of health initiatives and guidance including pre-employment medical requirements, manual handling and workstation assessments
  • Participating in health and safety team programs and initiatives aimed at the prevention and mitigation of risks which may lead to further work related injuries.

Outreach Youth Worker

Youth Off the Streets Bankstown/ Oakhurst
01.2008 - 01.2011
  • Plan and conduct risk assessments for School Holiday Programs and Outreach workshops
  • Individual support work with young people with the use of the referral system
  • School holiday and program planning
  • Planning and running productive Outreach activities for young people
  • Liaising with other local Community services agencies
  • Building a firm support system with the local Youth Liaison Officers of Bankstown Police to support young people
  • Working in conjunction with FACS (Family and community services) for the benefits of helping people with various social issues and family support
  • Making a central support network with other community agencies such as Centrelink/department of housing/ Medicare and other services that could help benefit a young person in everyday life
  • Providing young people with the Youth off the Streets driving drop and pick up service
  • Being a lead Youth Worker for the Bankstown Outreach team, which involves delegating work flow, Outreach set up and daily planning of activates, critical decision making through incidents and providing specific instructions with team management
  • Ordering / planning / preparing and cooking nitrous food for young people and volunteers during Outreach
  • Mandatory reports and follow ups with FACS
  • Liaising with the FACS adolescent crisis team with individual support and care for a young person
  • Outreach Incident reports and follow up procedures
  • Attending the monthly interagency meetings with the local Bankstown area social services and discussing the current affairs of young people in the community.

Assistant Coordinator

Mamre House Links to Learning Youth Program
01.2005 - 01.2008
  • Planning creating and conducting educational programs and workshops
  • Working with Youth who are ‘at risk’ of disengaging from school
  • Working in conjunction with local schools and principals to provide the young person with the best possible educational outcome
  • Individual case management / Client assessment and referrals.

Casual Youth Worker

Werrington Youth Centre Penrith
01.2005 - 01.2008
  • Individual support
  • Engaging with young people with drop in activities
  • Planning and conducting positive programs and workshops
  • Assessing young person individual needs then making the appropriate referrals
  • Planning and organizing school holiday outings
  • Transporting young people in crisis
  • Liaising with Youth Community services in the Penrith LGA.

Education

Bachelor of Social Science and Criminal Psychology -

UWS Bankstown
01.2011

Diploma in Counselling -

Nirmba College
01.2008

Skills

  • Safety Co-ordination
  • Injury Management
  • Crisis Support
  • Return to Work Specialist
  • Clinical Assessment
  • Evaluation
  • Client-Facing Skills
  • Health Care Professionals
  • Insurers
  • Case Management
  • Counseling
  • Interpersonal Skills
  • Crisis Situations
  • Vocational Assessments
  • Rehabilitation Services
  • Medical Claims Management
  • Customer Service
  • Relationship Management
  • Personal Injury Expertise
  • Treatment Plans
  • Mentoring
  • Case Management Support
  • Youth Outreach
  • Independent Living Skills
  • Education and Employment Support
  • Group Work Programs
  • Risk Assessments
  • Referral System
  • Community Services Liaison
  • Family Support
  • Driving Service
  • Team Management
  • Incident Reports
  • Interagency Meetings
  • Educational Programs
  • Client Assessment and Referrals
  • Drop-In Activities
  • Positive Programs and Workshops
  • Youth Community Services
  • Transporting Young People

Timeline

National Safety Co-Ordinator / Injury Management Specialist

Quest Personnel
Current

Injury Manager Advisor

TML Transport
01.2019 - Current

Youth Outreach Case Manager

Parramatta Mission
01.2014 - 01.2019

Injury Manager Advisor

QBE Insurance
01.2011 - 01.2014

Outreach Youth Worker

Youth Off the Streets Bankstown/ Oakhurst
01.2008 - 01.2011

Assistant Coordinator

Mamre House Links to Learning Youth Program
01.2005 - 01.2008

Casual Youth Worker

Werrington Youth Centre Penrith
01.2005 - 01.2008

Bachelor of Social Science and Criminal Psychology -

UWS Bankstown

Diploma in Counselling -

Nirmba College

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Justin Horton