Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Justin Kim

Algester,QLD

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Shabuhouse. Skilled in multitasking and problem-solving, adept at fostering teamwork and collaboration. Leveraged computer skills and attention to detail to support event planning and administrative efficiency, significantly contributing to organizational success. I am a results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience

Work History

Volunteer

Kosta
07.2024 - 07.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.

Waiter

Shabuhouse
12.2020 - 05.2021
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Hall Staff

Korean Embassy
07.2020 - 07.2020
  • Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
  • Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
  • Expedited document processing with proficient use of office equipment such as copiers, scanners, and fax machines.
  • Reduced wait times by efficiently handling a high volume of customers, directing them to the appropriate personnel.

Education

Master of Science - Engineering

The University of Queensland
Brisbane
07.2024

Bachelor of Science - Engineering

The University of Queensland
Brisbane
07.2024

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Leadership Qualities
  • Computer Skills
  • MS Office
  • QLD Driver's License

Languages

Korean
Native or Bilingual
Japanese
Limited Working
Chinese (Mandarin)
Elementary

Timeline

Volunteer

Kosta
07.2024 - 07.2024

Waiter

Shabuhouse
12.2020 - 05.2021

Hall Staff

Korean Embassy
07.2020 - 07.2020

Master of Science - Engineering

The University of Queensland

Bachelor of Science - Engineering

The University of Queensland

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Justin Kim