Justin Maberly-Burnett
HERVEY BAY - QLD,QLD
Summary
Dynamic assistant to the Sales Manager at Fraser Coast Motor Centre, adept in sales strategy development and customer engagement. Excelled in boosting sales and surpassing targets through effective negotiation and pipeline management. Known for fostering long-term customer relationships and coaching new hires, demonstrating a blend of leadership and sales proficiency. Achieved a notable increase in efficiency and service quality. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Sales Manager's Assistant
Fraser Coast Motor Centre
02.2021 - Current
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
High School Diploma -
Hervey Bay High
Hervey Bay, QLD01.2015
Skills
- Sales Presentations
- Sales strategy development
- Effective negotiation
- Pipeline Management
- Sales process
- Up-selling
- Closing Techniques
- Sales Pipeline Management
- Product and service knowledge
- Product and Service Sales
- Customer Engagement
- Negotiation
current motor dealers Certificate
Registration Number 4799199
Timeline
Sales Manager's Assistant
Fraser Coast Motor Centre
02.2021 - Current
High School Diploma -
Hervey Bay High
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