Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Justin Nunag

Homebush West,NSW

Summary

Dedicated and compassionate hospital orderly/porter with 8 years of experience in providing essential support hospital staff whilst ensuring the highest level of customer service giving them seamless experience during their stay. Proficient in executing a variety of duties including patient transportation, transportation of essential blood products and medication and assisting medical staff with various tasks that ensure and improve patient experience. Possesses strong communication skills to effectively interact and build rapport with patients, families, and healthcare professionals. Proven ability to prioritize tasks efficiently in a fast-paced healthcare environment while upholding the highest standards of patient care. Currently seeking to improve my diverse skill set and passion for customer service to excel in a call center role.

Overview

9
9
years of professional experience

Work History

Hospital Orderly/Porter

NSW Health
Sydney, Ranwick, NSW
01.2015 - Current
  • Transports patients to various hospital departments, ensuring their comfort and safety throughout the process.
  • Assisted medical staff in lifting and transferring patients, ensuring proper body mechanics to prevent injury.
  • Responded promptly to emergency situations, providing assistance and support as required.
  • Maintained a high level of adaptability and flexibility in a fast-paced healthcare setting, effectively managing multiple responsibilities and prioritising tasks as needed.
  • Developed strong problem-solving abilities through the handling of diverse tasks and addressing the needs of patients with empathy and compassion.
  • Collaborated with nursing staff to address patient needs and ensure a seamless care experience.
  • Works during night-shift 10pm - 6:30am, working autonomously whilst ensuring the highest level of customer satisfaction and coordinating with various hospital staff.
  • Answers and responds to calls from various hospital departments to ensure effective handling of patients, medications and blood products in a quick and timely manner while maintaining clear and articulate communication.
  • Qualified and trained to handle and transport blood products and medication.

Education

High School Certificate -

Marist College Kogarah
Sydney, NSW
11-2013

Skills

  • Excellent Communicator
  • Team player
  • Versatile
  • Outstanding time management skills
  • Organised
  • Ability to multi-task
  • High quality phone ability
  • Can work independently
  • Works under-pressure
  • Empathetic
  • Driven

Languages

English
Native/ Bilingual
Tagalog
Native/ Bilingual

References

Tamim Wahab

Manager

tamim.wahab@health.gov.nsw.au 

02 9515 8663

0427489435

Timeline

Hospital Orderly/Porter

NSW Health
01.2015 - Current

High School Certificate -

Marist College Kogarah

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