Justin Poor

• Reported and liaised with the National Sales Manager to maintain targets and client conversations relevant to current marketing strategies and promotions.
• Conducted regular training updates and webinar presentations in person and online to communicate updates pertaining to current promotions, helping clients engage with their clients and benefit from increased sales.
• Analyzed market trends to identify growth opportunities and enhance service offerings.
• Managed client relationships to ensure satisfaction and retention of strategic accounts.
• Conducted competitor analysis to inform business strategy and positioning efforts.
• Developed strategies to increase sales and market share through targeted initiatives.
• Prepared detailed reports on sales performance metrics for senior management review.
• Monitored industry trends and competitors' activities to maintain competitive edge.
• Facilitated training programs for sales staff on effective communication techniques.
• Provide client support and troubleshooting processes with website content, product and backoffice management.

• Assisting Australian elite athletes in making the transition into the U.S. college system to study and play sports.
• Providing professional consultation regarding U.S. student visas, athlete insurance options, as well as travel logistics.
• Managed business website content updates and maintenance for optimal performance.
• Optimized own business web pages for better search engine rankings.
• Maintained existing website
• Managed website content updates to ensure relevant and timely information.

• Evaluated and interpreted current political issues, policies, and legislation for housing and forestry.
• Gathered and organized information for research purposes.
• Prepared and designed a monthly electronic mailout, creating applicable content and image design to enhance readability and click-through rate.
• I accompanied the member on a visit to RFDS to capture photos of the visit.

• Research portfolio issues pertaining to government responses and actions to determine their outcomes measured up to their policy and platform commitments.
• Gathered and organized information for research purposes.
• Collaborated with team members to initiate best practices to achieve organizational goals.
• Performed research into study topics to increase knowledge and to provide valuable contributions.

• Consulted with customers to assess needs and propose tailored travel solutions.
• Maintained up-to-date administrative records of clients and trips, ensuring accuracy and accessibility.
• Developed and implemented marketing campaigns across email, online advertising, and social media.
• Planned and executed successful marketing events and trade shows to enhance brand visibility.
• Coordinated client communications to ensure satisfaction throughout travel experiences.
• Managed operations budgeting, including accounts payable, receivable, and payroll.
• Monitored cash flow to optimize resource allocation and maintain financial health.
• Resolved travel issues effectively through meticulous research and prompt decision-making.
• Developed and maintained website content strategy for diverse digital platforms.
• Conducted regular audits of website content to improve relevance and effectiveness.
• Analyzed daily traffic data and reports to measure effectiveness of marketing strategies.
• Interacted with users and followers across digital platforms to encourage dialogue.
• Maintained a comprehensive library of digital assets and media resources.
• Analyzed competitor websites in order to stay ahead of industry trends.
• Managed the production of web-based content, including text, images, videos, and audio files.
• Managed all aspects of travel arrangements for sports events and teams.
• Developed strategic partnerships with hotels and transportation providers for logistics.
• Oversaw scheduling and coordination of group travel itineraries for clients.
• Implemented cost-effective solutions for travel planning and accommodations.
• Created promotional materials to attract new clients and showcase services offered.
• Promoted business on social media platforms to maximize brand identity and generate revenue.

• Company Overview: Shadow Minister for Police
• Interacted with constituents professionally by phone, email, or in-person to provide first contact information and forwarded their communications on to the appropriate office staff for further follow-up.
• Managed the Member for Hillarys' itinerary and appointments and streamlined scheduling procedures.
• Accompanied the Member for Hillarys to community events to provide support and take photos for their social media profile.
• Analyse and process surveys as well as confidential information from constituents via data entry into the office CMS.
• Delivered clerical and administrative support by efficiently handling a wide range of routine and special requirements.
• Enhanced collaboration between team members by preparing meeting materials and taking clear notes in order of priority for immediate action and/or follow up.
• Review draft responses by the Member for Hillarys to Government Ministers in preparation for final draft communications.
• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
• Assisted in Social Media content including design and illustration of video presentations.
• Worked closely with the shadow minister to maintain optimum levels of communication to effectively and efficiently complete projects.
• Conducted research, gathered information from multiple sources and presented results.
• Developed and maintained courteous and effective working relationships.
• Shadow Minister for Police

• Managed the office in the absence of the Member and Fulltime Staff.
• Answered Phone and Walk in Enquiries.
• Processed surveys and constituent concerns via data entry the Office database for further analysis and response.

• Company Overview: Federal Member for Stirling
• Provided support to the Federal Member and advised in matters pertaining to the travel crisis during the pandemic.
• Delivered clerical support by efficiently handling a wide range of routine and special requirements.
• Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
• Assisted with the preparation and distribution of communications to over 50,000 constituents.
• Federal Member for Stirling

• Maintained professional, courteous, and timely communications with travellers, to assist in all aspects of the trip.
• Answered incoming calls and replied to emails to answer all client questions regarding pricing, accommodations and all travel-related concerns.
• Collected deposits and created monthly invoices to compile payments.
• Performed outbound guest and reservation follow-up via phone and email on daily basis.
• Booked tickets, reserved accommodations, and organized rental transportation.
• Discussed attractions, transport, events, and places of interest to design client travel accommodations.
• Presented materials, maps, and tour books to travellers for use on trips.
• Built long-term client relationships to generate repeat business and referrals.
• Analyzed airline rules, regulations and tariffs and discussed international fare construction and visa and passport requirements with clients.
• Researched destination and travel prices, hotels, and entertainment options to showcase to clients.
• Shared information, brochures, and pricing to design customized travel itinerary for individuals, couples and groups of up to 200 people.
• Handled travel arrangements for groups, couples, executives, and special needs clients.
• Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.

• Conversed with customers requesting service to identify and meet travel needs complementary to requested services, including limousine rentals and local destination recommendations.
• Modified existing tickets and reservations to provide clients flexibility in travel while advising on penalties and cancellation fees to find optimal solutions within company policies.
• Communicated with VIP clients to develop familiarity with common needs within the client's industry and accommodate travel preferences to exceed client expectations and cement relationships.
• Performed administrative duties including supervision and feedback on the performance of other company consultants to achieve intra-departmental consistency in quality of service.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Defined key performance indicators for all new staff s to define clear, attainable landmarks for performance measurement.
• Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement.
• Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.
• Managed performance reviews for 8 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.

• Prepared and operated offset printing press for maximum efficiency and production.
• Produced high quality finished printed materials including brochures, flyers, four-colour artwork, and mailers.
• Adjusted press during production runs to maintain specific registration and colour densities.
• Proofed all job orders, securing client approval prior to production.
• Operated press to achieve highest print quality and productivity with minimal scrap.
• Adjusted controls to regulate the flow of ink and dampening solution to plate cylinder.
• Inspected machines and performed repairs.
• Loaded and positioned unprinted materials.
• Examined job orders to determine the quantity, stock specifications, colours and special printing instructions.
• Reviewed completed orders for quality and accuracy.
• Multi-tasked to keep all assigned projects running effectively and efficiently.
• Mixed and poured paint and colour mixtures into reservoirs.

Collaborated with key stakeholders across Australia to gather specific media content for Holy Year Youth Cross National Visit.

Conducted interviews with individuals and groups to document shared experiences.

• Reported on the impact of events on local church communities and dioceses.

• Conducted Retreats and seminars for youth in schools and parishes in order to present the Gospel and a personal encounter with Christ through His Church.
• Facilitated meaningful discussions on topics related to faith, relationships, service and leadership.
• Worked with church leadership, parents, and volunteers to establish clear goals and guidelines for church youth.
• Visited, counseled, and prayed with youth to provide pastoral care.
• Responsible for Event photography and reporting, to provide content for Ministry Communications
• Instructed and guided individuals converting to new faith.

• Directly Responsible for the print room operations as part of the Catholic Media Relations team.
• Process received jobs from heads of departments that required printing and/or updating by a specified deadline.
• Multitasking by operating two commercial printers/copiers.
• Touch up work using graphic templates and font images to correct and improve the final product.
• Prepared and operated an offset printing press for maximum efficiency and production.
• Reviewed completed orders for quality and accuracy.
• Scheduled preventive maintenance for book block equipment.
• Proofed all job orders, securing client approval prior to production.
• Operated press to achieve highest print quality and productivity with minimal scrap.
• Multi-tasked to keep all assigned projects running effectively and efficiently.
• Examined job orders to determine the quantity, stock specifications, colours and special printing instructions.