Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Justin Sturzaker

Tom Price,WA

Summary

Dynamic Store Manager at Tom Price Betta Home Living with a proven track record in inventory management and exceptional customer service. Expert in enhancing operational efficiency and compliance, while fostering strong customer relationships. Skilled in problem-solving and safety protocols, driving repeat business and ensuring a high standard of retail excellence and community support.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Manager

Tom Price Betta Home Living
Tom Price, WA
11.2017 - Current
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Planned special promotions or discounts based on market trends.
  • Resolved customer complaints in a timely manner.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

Fixed Plant Operator

Rio Tinto
Tom Price, WA
12.2013 - 09.2017
  • Inspected production lines for malfunctions and performed necessary repairs.
  • Ensured proper functioning of automated systems used within the facility's production areas.
  • Ensured compliance with all applicable regulatory requirements related to plant operations.
  • Conducted safety checks on all operating machinery to detect any potential hazards or risks.
  • Performed preventive maintenance activities on plant machinery and equipment.
  • Performed physically demanding work, including lifting, carrying and moving heavy objects.
  • Closely inspected equipment for safety problems, leaks and wear and tear.
  • Coordinated ongoing maintenance and housekeeping of plant and equipment.
  • Used forklifts, pumping equipment and air compressors frequently.
  • Maintained safety by adhering to regulations and plant procedures.

Education

Tom Price Senior High School
Tom Price, WA

Skills

  • Customer service
  • Inventory management
  • Store operations oversight
  • Inventory control
  • Retail merchandise quality standards
  • Operations management
  • Opening and closing procedures
  • Product merchandising
  • Customer response
  • Regulatory compliance
  • Occupational safety
  • Problem solving
  • Workplace safety
  • Safety policies
  • Personal protective equipment
  • Procedure implementation
  • Workplace inspections

Certification

  • manual c class driver's license

Affiliations

  • chairperson for tom price local drug action group and youth advisory council in my teenage years

References

References available upon request.

Timeline

Store Manager

Tom Price Betta Home Living
11.2017 - Current

Fixed Plant Operator

Rio Tinto
12.2013 - 09.2017

Tom Price Senior High School

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Justin Sturzaker