Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Justin Thompson

Baulkham Hills,New South Wales

Summary

I have worked in the Financial Services field for over 20 years having held a number of roles within the bank and non bank sector including managerial, credit assessment, Relationship management, loan writing and sales. For more than 5 years I have worked in a contact centre environment at Pepper Money, Real Home Loans and started my banking career at NAB, where I spent 10 years, writing secured and unsecured lending within their contact centre. I have experience in both the Retail and Business banking space with my most recent finance role being a Senior Loan writer specialising in non-conforming loans. I am currently working in the Fire Safety industry. I am considered to be organised and systematic and a relationship builder. I possess an in depth knowledge of financial services, an acute understanding of the importance of collaboration and having a positive outlook in the workplace.

Overview

11
11
years of professional experience

Work History

Fire and Safety Technician

Encore Fire Systems
Sydney, NSW
02.2023 - Current
  • Inspected buildings for overall safety and compliance with codes, reporting violations and monitoring corrective actions.
  • Ensured compliance with local laws and regulations regarding fire prevention and safety standards.
  • Conducted regular maintenance on fire extinguishers, smoke detectors, fire hose reels and hydrants.

Business Owner/Operator

Tombet.com.au
Tombet.com.au Baulkham Hills, NSW
08.2019 - 11.2022
  • Managed operations, budgeting, accounts payable and accounts receivable.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Kept up-to-date on regulatory changes affecting business operations including maintaining relationships with Racing NSW, Liquor and Gaming, ATC, NSW Bookmakers Co-Op.
  • Risk management including pricing, customer analysis and setting Risk parameters.

Senior Lending Specialist

Pepper Money
North Sydney, NSW
02.2016 - 02.2022
  • Stayed abreast of lending regulations, industry trends, market rates and all relevant legislation.
  • Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Identified valuable solutions for customers with credit problems.
  • Thrived in the contact centre environment as part of the Direct Lending team

Lending Specialist

Real Home Loans
Bella Vista, NSW
08.2013 - 12.2015
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Managed multiple projects and tasks to ensure high quality and timely delivery.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
  • Met with applicants to obtain information to streamline loan application process, fielding questions regarding steps.
  • Intimate understanding of Macquarie Bank lending policy (main funder).

Education

Diploma of Financial Planning FNS50611 - Financial Planning

Monarch Institute
Sydney
03.2014

Diploma - Finance & Mortgage Broking Management

Institute of Strategic Management
Sydney
01.2014

Bachelor of Arts - Economics

Eastern Illinois University
Charleston, Illinois USA
12.1991

Skills

  • Attention to Detail
  • Problem-Solving
  • Credit History Review
  • Fraud Detection and Prevention
  • Relationship Management
  • Risk Mitigation and Management
  • Report Writing
  • Client Relations

Affiliations

  • Current Board member of NSW Bookmakers Co-Op since 2022

Timeline

Fire and Safety Technician

Encore Fire Systems
02.2023 - Current

Business Owner/Operator

Tombet.com.au
08.2019 - 11.2022

Senior Lending Specialist

Pepper Money
02.2016 - 02.2022

Lending Specialist

Real Home Loans
08.2013 - 12.2015

Diploma of Financial Planning FNS50611 - Financial Planning

Monarch Institute

Diploma - Finance & Mortgage Broking Management

Institute of Strategic Management

Bachelor of Arts - Economics

Eastern Illinois University
Justin Thompson