Justin Tilbrook
East Perth,WA
Summary
Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes, working with teams and strive to work safely everyday.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mail Sorter
Australia Post
01.2022 - Current
- Sorting and Bundling Mail, Parcels and Large Articles in a timely, efficient and organised manner
- Lifting up to 25kg+ persistently
- Organising Mail Redirections in a folder and making sure they are up to date with cancellations, dates, names and addresses
- Loading Mail, Parcels and Large Articles onto an EV (used for delivery)
- Working effectively as a team to strive at bringing out the best in each other
- Delivering assignments in a safe but timely manner to meet scanning KPI’s and ensure customer satisfaction
- Keeping my work bay tidy, clean and well organised.
Delivery Driver
Reece Group
01.2021 - 01.2022
- Delivering Goods to Customers Via Work Truck/Ute
- Loading goods for delivery, such as 6 Meter length pipe and heavy objects weighing 70kg+
- Serving Customers with excellent attitude and providing great knowledge about our products
- Working with a team to create a greater experience for the customer.
Customer Service Associate
Costco Wholesale
01.2020 - 01.2021
- Delivering Excellent Customer Service
- Stock Handling
- Money Handling
- Cleaning
- Checkout Operation.
Customer Service Associate
The Claisebrook Bar
01.2020 - 01.2021
- Responsible Service of Alcohol
- Delivering Excellent Customer Service
- Checkout Operations
- Serving/Delivering Food
- Money Handling.
Customer Service Associate
IGA
01.2018 - 01.2019
- Customer Service
- Stock Handling and shelf stocking
- Handling money
- Checkout operation
- Cleaning.
Customer Service Associate
Coles
01.2017 - 01.2018
- Customer Service
- Assisting Customers in Using Self-Serve Checkouts
- Handling and Counting Money
- Clean Checkout Area or other areas when required
- Stock handling and shelf stocking.
Volunteer Tutor
Guildford Grammar School
01.2016 - 01.2016
- Helping primary school aged children with class work that they were finding challenging
- Providing support to the classroom teacher as needed.
Customer Service Associate
McDonalds
01.2015 - 01.2016
- Handling Money
- Handling Food and other Products
- Serving Customers
- Cleaning Areas of the McDonalds Restaurant When Needed.
Football Umpire
Guildford Grammar School
01.2014 - 01.2015
- Ensuring that all players and spectators are following the rules of the Australian Football League
- Adjudication on issues of conflict on the football field.
Education
St Joseph’s Secondary School, Northam
12.2018
Certificate II in Sport and Recreation -
St Josephs Secondary School
01.2018
Guildford Grammar School
12.2016
Skills
- Knowledge of local football and have an understanding of how to umpire
- Working as a team to strive for better while also meeting KPIs and delivering excellent customer service
- Large variety of Retail and Customer Service experience
- Overall very well organized with my commitments and duties
- Have knowledge of basic computer skills that are useful for many of positions
- Excellent Literacy Skills
- Experience working in kitchen environment
- Experience managing/dealing with all sorts of persons and managing situations well
- Working in stressful environments
- Working long hours on feet
Certification
- Smart Move Certificate in Hospitality and Tourism
- Smart Move Certificate in Sport and Outdoor Recreation
- Responsible Service of Alcohol
- Trained Delivery Driver
- Certificate II in Sport and Recreation
- Have had and can/will renew my WWC
References
Referee One
Name: Tim Brookes
Company: Australia Post
Position: Manager
Contact: Ph. 0459 885 656 Email. tim.brookes2@auspost.com.au
Referee Two
Name: Lee Purgslove
Company: Australia Post
Relation: Fellow Employee
Contact: Ph. 0423 169 505
Affiliations
- Amateur Footballer: Have been striving to become not only fitter and stronger but a better team player overall both on and off the field. Have made huge strides this year, losing a large amount of weight and helping the team to make it into a preliminary final this year.
- Best Clubman Award: Was awarded with a very spacial clubman award at the last cricket awards night by the leederville cricket club. This award was a testament to my commitment to becoming a better cricketer and highlights my care and willingness to help my teammates when they need it.
Personal Information
My Hobbies/interests include:
- Playing Amateur Football (AFL)
- Playing Amateur Cricket
- Exercising, eating well and maintaining an overall healthy lifestyle
Timeline
Mail Sorter
Australia Post
01.2022 - Current
Delivery Driver
Reece Group
01.2021 - 01.2022
Customer Service Associate
Costco Wholesale
01.2020 - 01.2021
Customer Service Associate
The Claisebrook Bar
01.2020 - 01.2021
Customer Service Associate
IGA
01.2018 - 01.2019
Customer Service Associate
Coles
01.2017 - 01.2018
Volunteer Tutor
Guildford Grammar School
01.2016 - 01.2016
Customer Service Associate
McDonalds
01.2015 - 01.2016
Football Umpire
Guildford Grammar School
01.2014 - 01.2015
St Joseph’s Secondary School, Northam
Certificate II in Sport and Recreation -
St Josephs Secondary School
Guildford Grammar School
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