Justin Toohill
Gatton
Summary
Dynamic Office Manager and QA Officer at Lockyer Produce, recognized for enhancing operational efficiency and ensuring compliance with quality standards. Leveraged strong attention to detail and exceptional customer service skills to streamline processes and improve product quality. Successfully trained teams, fostering a culture of continuous improvement and achieving significant cost savings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Manager & QA Officer
Lockyer Produce
12.2009 - 03.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Trained QA officers on best practices in Quality Assurance, fostering a culture of continuous improvement.
- Reported problems and concerns to management.
- Conducted thorough inspections for identifying defects and ensuring adherence to quality standards.
- Performed tests and inspections to conform to established standards.
- Reviewed production processes and identified potential quality issues.
- Performed routine maintenance and calibration on testing equipment.
- Developed and implemented procedures to meet product quality standards.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
Manifest Clerk
Nolans Interstate Transport
09.2006 - 03.2020
- Improved overall product quality by implementing rigorous testing procedures throughout the development process.
- Oversaw the successful execution of numerous projects from initial conception through completion, ensuring timely delivery and client satisfaction.
- Maintained compliance with industry standards and regulations by thoroughly reviewing manifests for accuracy and completeness.
- Collaborated with other team members to streamline workflows, improving overall department efficiency.
- Streamlined manifest processing by implementing efficient data entry techniques and attention to detail.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
Lockyer District High School
Gatton, QLD11-2007
Skills
- Office management
- Customer service
- Data entry
- Quality assurance
- Banking operations
- Employee training
- Communication skills
- Problem solving
- Attention to detail
- Time management
- Payroll and budgeting
- Computer skills
Certification
- Class C Open Qld Driver's License
- Forklift License
- First Aid Certification
- HACCP Certification
Languages
English
Full Professional
Timeline
Office Manager & QA Officer
Lockyer Produce
12.2009 - 03.2025
Manifest Clerk
Nolans Interstate Transport
09.2006 - 03.2020
Lockyer District High School
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