Justin Vu
Springvale
Summary
Proven to enhance customer satisfaction and order accuracy, demonstrated adaptive creativity and efficient organization at Amazon and other venues. Skilled in coffee machinery and fostering positive environments, excelling in fast-paced settings, achieved high productivity and safety standards. My expertise includes training new hires, underscoring my all-rounder capabilities in hospitality.
Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.
Overview
3
3
years of professional experience
Work History
Barista
Seven 8 Coffee
09.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Picker Packer
Amazon
04.2024 - 08.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
Front of House Employee
Nene Chicken
09.2023 - 02.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Barista, Waiter, Kitchen Hand, Cold Drink Maker
Dessert's By Night Springvale
04.2021 - 02.2023
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on a solid understanding of individual customer needs and preferences.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Monitored food temperatures and quality throughout shifts.
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned other teammates' work tasks to train as a backup.
- Trained new servers on restaurant policies and procedures.
Education
Bachelor of Information Technology -
Monash University
Melbourne, VICYear 12 Graduate -
Nazareth College
Noble Park North, VIC09.2023
Skills
- Organized and Efficient
- Product Packaging
- Loading and unloading
- Labeling and Tagging
- Intermediate Barista
- Cash Register Operation
- Coffee Machinery
- Food Preparation and Safety
- All Rounder
- Hospitality and Accommodation
- Warehouse Safety
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Picker Packer
Amazon
04.2024 - 08.2024
Barista
Seven 8 Coffee
09.2023 - Current
Front of House Employee
Nene Chicken
09.2023 - 02.2024
Barista, Waiter, Kitchen Hand, Cold Drink Maker
Dessert's By Night Springvale
04.2021 - 02.2023
Bachelor of Information Technology -
Monash University
Year 12 Graduate -
Nazareth College
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