Justine Armstrong
Mooloolah Valley,QLD
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds.
Overview
39
39
years of professional experience
Work History
Field Supervisor
Queensland Corrections
Buderim, QLD
09.2024 - Current
- Supervise daily operations and ensured compliance with safety regulations.
- Coordinate team schedules and manage resource allocation effectively.
- Train new staff on operational procedures and best practices.
- Conduct site inspections to ensure adherence to company standards.
- Supervise, coordinate, and schedule activities of field team workers.
- Develop successful resolutions for issues that arose during field operations.
- Assigned work to field employees, based on material or work requirements for specific jobs.
- Analyse worker or production problems, and recommended solutions for improving procedures or implementing motivational plans.
- Perform maintenance checks on vehicles used by field personnel.
- Coordinate with vendors, suppliers in order to procure necessary supplies or services required for successful completion of assigned tasks, projects.
- Resolve operational problems by analysing data; identifying solutions; recommending corrective actions.
Owner Operator: Just Green Garden/Fluffafied
Justine Armstrong
Mooloolah Valley, QLD
01.2014 - 06.2024
- Managed daily operations and ensured efficient service delivery.
- Developed marketing strategies to promote business growth and customer engagement.
- Established vendor relationships to negotiate favourable terms and pricing.
- Led startup and creation of operational procedures and workflow planning.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained relationships with existing clients by providing superior customer service.
- Identified new opportunities for growth, expansion, and diversification.
Bar Management
Queensland Clubs and NSW Clubs & Hotels
03.1986 - 09.2013
- Core Duties
- Oversee daily operations: Opening and closing the bar, ensuring everything runs smoothly.
- Staff management: Hiring, training, scheduling, and supervising bartenders and servers.
- Inventory control: Ordering supplies, managing stock levels, and conducting regular stock-takes.
- Customer service: Handling inquiries, resolving complaints, and ensuring a welcoming atmosphere.
- Compliance: Enforcing health, safety, and alcohol service regulations.
- Financial oversight: Managing budgets, controlling costs, and maximizing profitability.
- Marketing & promotions: Creating campaigns and organizing events to attract customers.
- Supplier relations: Building and maintaining relationships with vendors.
Education
Commerical Cookery Certificate 3
Mooloolaba Campus - TAFEQ
Sunshine Coast06-2025
Skills
- Food safety
- Menu planning
- Culinary techniques
- Customer service
- Inventory management
- Prep ingredients like chopping vegetables and marinating meats
- Follow recipes and cooking techniques to produce consistent dishes
- Operate kitchen equipment safely and efficiently
- Plate and present food in an appealing way
- Clean workstations and assist with kitchen maintenance
- Support chefs by executing their culinary vision
- Design menus that balance flavour, cost, and seasonal ingredients
- Oversee kitchen operations ensuring smooth workflow and food quality
- Maintain hygiene and safety standards across all kitchen areas
- Order supplies and manage inventory to keep the kitchen stocked
- Create new recipes and innovate dishes to keep the menu fresh
- Taste and approve dishes before they are served to guests
References
- Darryl Rush - TafeQ Teacher/Chef 0424 887 874
Timeline
Field Supervisor
Queensland Corrections
09.2024 - Current
Owner Operator: Just Green Garden/Fluffafied
Justine Armstrong
01.2014 - 06.2024
Bar Management
Queensland Clubs and NSW Clubs & Hotels
03.1986 - 09.2013
Commerical Cookery Certificate 3
Mooloolaba Campus - TAFEQ
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