Justine Moore
Diamond Creek,VIC
Summary
Compassionate Childcare Educator known for efficiently managing tasks and fostering a positive learning environment. Skilled in early childhood education techniques, behavior management strategies, and developmental milestone tracking. Excel in communication, empathy, and patience, ensuring responsive care and educational support to meet diverse needs of children. Balances creativity with structure in classroom activities to promote holistic development. Highly organized Executive Assistant with notable experience in managing complex calendars, coordinating international travel, and overseeing high-level meeting preparation. Strong administrative skills including proficiency in MS Office Suite and CRM systems. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.
Overview
25
25
years of professional experience
Work History
Childcare Educator
Launchpad Early Learning Centre
Diamond Creek, VIC
03.2023 - Current
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Established good relationships with parents and guardians through regular communication via phone or emails.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Observed child behavior to assess their needs and plan activities accordingly.
- Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
- Encouraged independence among the kids by allowing them to make decisions on their own within limits set by adults.
- Monitored individual children during play times and ensured that everyone was included in activities.
- Ensured proper hygiene practices among the children including hand washing before meals.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Established direct lines of communication with parents, notifying of concerning behavior or health issues.
- Built program plans for youth of varying ages to support growth and development.
- Resolved behavior issues and conflicts among participants, facilitating productive conversations and developing atmosphere of mutual respect.
- Supported growth, development and integration of immigrant children and families.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Observed behavioral issues to alert parents or guardians.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Sparked creativity and imagination by helping children discover new things each day.
- Organized and led activities to promote physical, mental and social development.
- Read aloud and played alphabet games to encourage early literacy.
- Introduced learning activities and imaginative play to teach children to explore.
- Prepared educational materials and resources that support curriculum objectives.
Executive Assistant
Mayne/Faulding
Melbourne CBD, VIC
01.2000 - 06.2006
- Greeted visitors warmly upon arrival at the office premises.
- Managed all aspects of catering needs for special events hosted by the organization.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Maintained confidential records and files related to executive operations.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Monitored incoming emails and responded accordingly in a timely manner.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Developed effective filing systems for easy retrieval of information when needed.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Managed and tracked expenses to meet company budget requirements.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Set up meeting and event logistics for senior management and updated calendars.
- Coordinated meeting and work schedules for staff teams and executives.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Delivered optimal administrative, customer service and case management support.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Took detailed notes in meetings and disseminated information afterward.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
Childcare Educator
Storyhouse
Diamond Creek, VIC
07.2016 - 03.2023
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Established good relationships with parents and guardians through regular communication via phone or emails.
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Observed child behavior to assess their needs and plan activities accordingly.
- Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
- Facilitated group discussions among the kids regarding various topics such as sharing experiences.
- Encouraged independence among the kids by allowing them to make decisions on their own within limits set by adults.
- Attended workshops and training sessions related to childcare education and best practices.
- Monitored individual children during play times and ensured that everyone was included in activities.
- Ensured proper hygiene practices among the children including hand washing before meals.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Provided guidance and support when required for special needs children enrolled in program.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Promoted healthy lifestyle habits like exercising regularly, eating nutritious food amongst the kids.
- Supported parents by providing information about their child's growth, nutrition requirements.
- Established direct lines of communication with parents, notifying of concerning behavior or health issues.
- Resolved behavior issues and conflicts among participants, facilitating productive conversations and developing atmosphere of mutual respect.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Sparked creativity and imagination by helping children discover new things each day.
- Organized and led activities to promote physical, mental and social development.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Developed and enforced positive strategies to encourage good behavior.
- Read aloud and played alphabet games to encourage early literacy.
- Introduced learning activities and imaginative play to teach children to explore.
- Conducted observations and assessments of children's progress and reported findings to parents and guardians.
- Coordinated with co-teachers and staff to plan and execute school events and field trips.
- Fostered open and effective communication with parents regarding their children's development and daily activities.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
- Taught children foundational skills in colors, shapes and letters.
- Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Administered first aid and medication in accordance with health and safety regulations.
- Escorted children on outings and trips to promote enrichment and maintain safety.
- Guided children in developing essential life skills, such as independence and problem-solving.
Waitress
Shoppingtown Hotel
Doncaster, Vic
01.2006 - 12.2018
- Took orders for food and drinks and delivered them to guests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted in seating guests at tables or booths.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Bussed tables as needed during peak hours.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers and provided menus.
- Checked back with customers throughout meal service to ensure satisfaction.
- Performed basic math calculations when computing bills for customers' meals.
- Prepared checks accurately and processed payments promptly.
Executive Assistant to the Chief Executive Officer
Australia Foundation for Culture and the Humanities
Diamond Creek, Vic
1997 - 1999
- Created agendas for senior management meetings and took minutes during those meetings.
- Organized meetings and conference calls for the CEO and ensured all necessary materials were prepared in advance.
- Responded promptly to inquiries from internal staff members regarding any issues related to their roles or responsibilities.
- Acted as an intermediary between the CEO and other departments or outside organizations when needed.
- Arranged international travel itineraries for business trips taken by top executives.
- Maintained an organized filing system for easy retrieval of documents when needed.
- Ensured that confidential information was kept secure at all times according to corporate policies.
- Reviewed contracts prior to signing on behalf of the company.
- Provided support to other executives within the organization as required.
- Managed daily invoices, reports and proposals.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Set up meeting and event logistics for senior management and updated calendars.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Managed and tracked expenses to meet company budget requirements.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Leveraged word processing software to create proposals, letters and memos.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
- Organized events hosted by the CEO, including planning logistics and coordinating catering services.
- Maintained a calendar of appointments for the CEO, ensuring that all commitments were met on time.
- Developed presentations for board meetings and other key stakeholders.
- Assisted the CEO with administrative tasks such as scheduling, travel arrangements and expense reports.
Administrative Assistant
Australian Wheat Board
Melbourne CBD, V
1990 - 1997
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Developed and maintained filing systems for confidential documents and records.
- Compiled data from various sources into organized reports for review by management team.
- Processed invoices for payment using accounting software applications.
- Greeted visitors and provided general information about the company.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Managed office supplies inventory and placed orders when necessary.
- Facilitated communication between different departments within the organization.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Proofread content for typo-free emails and documentation.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
High School Diploma -
Templestowe High School
Templestowe, VICCertificate III - Childcare
Enable Consultation Services Pty Ltd
OnlineCertificate - Office and secretarial studies
Box Hill College
Box Hill, VICSkills
- Student Engagement
- Age-Appropriate Activities
- CPR training
- Child Safety Procedures
- Creative lesson planning
- Verbal and written communication
- Curriculum Planning
- Positive Reinforcement
- Patience and Empathy
- Parent-Teacher Communication
- Presentation Development
- Staff Management
- Business Writing
- Administrative Support
- Meeting planning
- Office Management
- Business Administration
- Proper phone etiquette
- Schedule Management
- Understands grammar
- Proofreading
- Report Generation
- Document Preparation
- Information confidentiality
- Project Management
- Executive Support
- Articulate and well-spoken
- Strong Problem Solver
- Phone Etiquette
- Professional and mature
- Office Administration
- Meticulous attention to detail
- Resourceful
- Legal administrative support
- Interpersonal Communication
- File Organization
- Calendar Management
- Report Writing
Affiliations
- Competitive Tennis Player
- Social Netball Player
- Treasurer for local Basketball Club
- Member of horse racing syndicate
Timeline
Childcare Educator
Launchpad Early Learning Centre
03.2023 - Current
Childcare Educator
Storyhouse
07.2016 - 03.2023
Waitress
Shoppingtown Hotel
01.2006 - 12.2018
Executive Assistant
Mayne/Faulding
01.2000 - 06.2006
Executive Assistant to the Chief Executive Officer
Australia Foundation for Culture and the Humanities
1997 - 1999
Administrative Assistant
Australian Wheat Board
1990 - 1997
High School Diploma -
Templestowe High School
Certificate III - Childcare
Enable Consultation Services Pty Ltd
Certificate - Office and secretarial studies
Box Hill College
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