Justine Sommerville
Tuggerah
Summary
Justine is a reliable, friendly Retail Sales Associate with experience in customer service skills and relationship-building. She is dedicated to welcoming customers and providing comprehensive service, and has had training in sales, stocking of merchandise and presentation of all items for sale to customers.
Overview
29
29
years of professional experience
Work History
Direct Marketing Fulfilment
Direct Resource Centre
02.2024 - 12.2024
- Justine received online orders and stock items from Direct Resource Centre Fulfilment Manager for assembly of Fulfilment packages from her home in Mardi.
- From Order form, assembled item(s) to be forwarded to customer, together with copy of Paid Invoice, and inserted into Australia Post Bag.
- Checked contents and addressed Post Bag to correct customer, took to Post Office and paid applicable Postage.
- Submitted Time Sheet, Post Office dockets and any other cost receipts for reimbursement by Direct Resource centre Fulfilment Manager.
Residential and Commercial Cleaner
Aabsolutely Faabulous Housekeeping and Cleaning
02.2007 - 10.2023
- Provided a highly personalised service to all clients, and extended this service to include home event and party preparation and support, and packing when moving.
- Most clients of Aabsolutely Faabulous Housekeeping remained clients for very long periods of time ie over 5 years in many cases, and over 10 years in quite a few other cases.
- Justine became a highly trusted member of clients households, delivering top rate Housekeeping services and excellent customer service.
- When Aaabsolutely Faabuous Housekeeping moved from Sydney's Northern Beaches to Mardi near Tuggerah on the Central Coast, all clients expressed sadness to lose Justine's quality services.
Retail Sales Assistant
Sportsgirl Pitt St
09.1995 - 04.1998
- Justine was trained by Sportsgirl in Retail Customer Service - including greeting customers and helping with product questions, sizing, selections and purchases.
- Her training also covered maintaining a clean, organized, well stocked store environment to give customers an inviting shopping experience.
- Justine with further training also handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Strong relationships were built with customers, resulting in repeat business and referrals.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
No Degree - Higher School Certificate Year 12
Mosman High School
Sydney NSW01-1990
Skills
- Retail Sales Trained
- Great Customer Service Skills
- Experienced with Merchandise Cleaning and Shelf Stocking
- Excellent Personal Presentation
Timeline
Direct Marketing Fulfilment
Direct Resource Centre
02.2024 - 12.2024
Residential and Commercial Cleaner
Aabsolutely Faabulous Housekeeping and Cleaning
02.2007 - 10.2023
Retail Sales Assistant
Sportsgirl Pitt St
09.1995 - 04.1998
No Degree - Higher School Certificate Year 12
Mosman High School
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