Justine Wyld

• Coordinated office operations, ensuring efficient workflow and effective communication among team members.
• Managed scheduling and logistics for meetings, optimizing use of time and resources.
• Oversaw inventory management, ensuring availability of essential supplies while minimizing costs.
• Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
• Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
• Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
• Coordinated company events, fostering team building and boosting overall morale.
• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Organized meetings for executives and coordinated availability of conference rooms for participants.

• Office management including re-organising stationery and other storerooms
• Events - raising purchase orders & booking catering. Managing the annual client event (Oktoberfest for 500 guests) in CVENT
• DEI committee member
• Travel & general admin support for the IT Team
• Expense reconcilliation
• Reception cover when needed

• Welcoming clients at reception
• Answering incoming calls on behalf of 5 New Zealand offices
• Maintaining the General Information email inbox and forwarding emails to the relevant employee or team
• Maintaining boardrooms
• Organising boardroom lunches/catering requirements
• Barista style coffee & upscale tea
• Maintaining office & kitchen supplies to budget
• Managing PPE stock & requirements - incl Civil Defence cupboard
• Assisting with building maintenance audits & repairs
• Managing office furnishings & keeping the office tidy
• Pool car administration
• Planning & hosting office social events EoM drinks, Christmas party
• Active member of the Social Club committee, DEI, fire warden

HIGHLIGHTS

• introduced staff breakfast incentive which was then implemented across all NZ offices
• re-organisation of the stationery, kitchen & PPE areas
• introduction of many sustainability initiatives which dramatically reduced all rubbish types (refillable coffee bean tins, concentrated cleaning products, milk in glass bottles, plastic free catering & kitchen deliveries)

• Answering incoming phone calls
• Logging job requests into Maxim (then training in SimPro)
• Opening new customer accounts
• Liasing with the dispatch co-ordinator regarding job details
• Various administration duties as requested by the directors & office manager

• Guest Relations manager
• Welcome/pick up of guests in Paris
• Hosting meals in house & Michelin starred restaurants
• Translation of cooking classes & wine tastings
• Food market & producer visit tour host
• Preparation of recipe folders
• Answering all phone & fax guest enquiries
• Checking guest rooms before arrival
• Floral arrangements
• Cookbook editing & sales
• Managing tradesmen & basic house maintenance
• Off season/winter caretaker