JUSTUS KI RONJI
ABOUTME
Resourceful and multi-talented individual and able to work in diverse areas. Proficient in picking up new procedures and tasks and providing consistent excellent customer service in every role. Personable and friendly with guests and colleagues. Background in restaurant, front office receptionist, housekeeping, concierge, houseman, public area, night auditing and night manager.
Customer service and food and beverage attendant(waiter) The star Gold
Coast (formerly Jupiter Hotel and Casino)
EDUC AT I O N
ROOM ATTENDANT/PUBLIC
CROWN PLAZA BURWOOD
08.2022 - Current
Provided consistent assistance to guest and attend to request promptly
Clean guest rooms and maintain a high-level standard of cleanliness and
hygiene
Assist teammates in maintaining a safe and clean workplace environment
Work to company policies, procedures and safe work practices at all times
Responsible for the general cleanliness of all assigned work areas
Perform cleaning duties to maintain hotel rooms in a clean and orderly
manner, including common areas and the preparation of vacant rooms
Make beds, replenish linens, clean bathrooms, vacuum halls, dust, and mop
Check all vacant rooms daily to keep it fresh
Dispose of trash, waste, and other disposable material
Maintain equipment used in completion of housekeeping duties
Replenished guest supplies and amenities
ROOM ATTENDANT
CHALLENGER HOSPITALITY, HOLIDAY INN POTTS POINT AND SOFITEL HOTEL WENTWORTH
09.2021 - 08.2022
Clean, stock and straighten guest rooms to prepare for new arrivals
Deep clean carpet, thoroughly wash windows and doors, and do in-depth
periodic cleaning on all surfaces and furniture
Follow all regulations and safety procedures for infection control
Handle chemicals properly and use correct supplies for each surface
Restock rooms, housekeeping cart, and supply closet.
NIGHT AUDITOR/NIGHT MANAGER
ADINA APARTMENT HOTEL KENT STREET, MEDINA GRAND SUITE HOTEL
01.2015 - 08.2021
Audit daily activities of front office, food and beverages operation
Provide accurate and up to date financial yield reports
Night management of hotel operation in the absence of senior
management team
Ensure guest security and privacy is maintained all the time
Provide Porter services
Answer telephone phone calls and place reservations
Run End of work on a computer function at the end of the shift
Reconcile hotel bank deposits to what recorded in property management
system
Hospitality skills such as maintaining food, beverage and cleanliness
standards
Nightly revenue reconciliation of room revenue, movie revenue and all
other revenue
Check in and check out guest
Front office receptionist/Night Auditor
HOSPITALITY, Mantra Parramatta, international suite hotel
01.2002 - 12.2014
Education
DIPLOMA OF HOSPITALITY MANAGEMENT - undefined
TAFE ASHMORE
2001
CERTIFICATE III INFORMATION TECHNOLOGY - PROGRESS
TORRENS UNIVERSITY AUSTRALIA
DIPLOMA OF INFORMATION TECHNOLOGY - undefined
MARTIN COLLEGE
2002
CERTIFICATE III IN HOSPITALITY (ASIAN COOKERY - undefined
SYDENY COLLEGE OF TECHNOLOGY
2004
STATEMENT OF ATTAINMENT IN HOSPITALITY (BACK HOUSE) - undefined
VETASSESS
2004
DIPLOMA OF COMMERCE - ACCOUNTING AND FINANCE
TARGET TRAINING SYDNEY
2021
BACHELOR OFCOMMERCE - ACCOUNTING
UNIVERSITY OF NEW ENGLAND
2022
Certification
MICROSOFT OFFICE
TEAMWORK
MULTI-TASKING
FLEXIBILITY
ATTENTION TO DETAILS
INDUSTRY AWARENESS
TIME MANAGEMENT
COMMUNICATION
INTERPERSONAL SKILLS
CUSTOMER SERVICE
LANGUAGES
ENGLISH, NSW DRIVING LICENCE
Timeline
ROOM ATTENDANT/PUBLIC
CROWN PLAZA BURWOOD
08.2022 - Current
ROOM ATTENDANT
CHALLENGER HOSPITALITY, HOLIDAY INN POTTS POINT AND SOFITEL HOTEL WENTWORTH
09.2021 - 08.2022
NIGHT AUDITOR/NIGHT MANAGER
ADINA APARTMENT HOTEL KENT STREET, MEDINA GRAND SUITE HOTEL
01.2015 - 08.2021
Front office receptionist/Night Auditor
HOSPITALITY, Mantra Parramatta, international suite hotel
01.2002 - 12.2014
Front office receptionist / Night Auditor
Pier One Sydney Harbour Hotel
Food and beverage attendant, restaurant Waiter
Crowne Plaza Hotel
Concierge and porter
Radisson Plaza Hotel
kitchen hand trainee
The York Sydney
DIPLOMA OF HOSPITALITY MANAGEMENT - undefined
TAFE ASHMORE
CERTIFICATE III INFORMATION TECHNOLOGY - PROGRESS
TORRENS UNIVERSITY AUSTRALIA
DIPLOMA OF INFORMATION TECHNOLOGY - undefined
MARTIN COLLEGE
CERTIFICATE III IN HOSPITALITY (ASIAN COOKERY - undefined
SYDENY COLLEGE OF TECHNOLOGY
STATEMENT OF ATTAINMENT IN HOSPITALITY (BACK HOUSE) - undefined
Sous Chef, Events and Banquets at PIER ONE SYDNEY HARBOUR, AUTOGRAPH COLLECTION (MARRIOTT GROUP)Sous Chef, Events and Banquets at PIER ONE SYDNEY HARBOUR, AUTOGRAPH COLLECTION (MARRIOTT GROUP)