Justyce Patua
Werribee,VIC
Summary
Results-driven Membership Sales Consultant with a knack for boosting productivity and completing tasks efficiently. Specialize in client relationship management, strategic sales planning, and market analysis to drive membership growth. Excel in communication, adaptability, and problem-solving to meet diverse client needs and achieve sales targets. Skilled in membership sales and consultation with a specialty in customer relationship management. Background includes developing innovative strategies for member acquisition, retention and engagement. Strengths include multitasking, problem-solving skills, and ability to work effectively under pressure. Made significant contributions to previous workplaces through improved membership growth and satisfaction rates. Outgoing Membership Sales Representative sells new memberships by presenting features, benefits and services to attain or exceed sales goals. Focuses on building relationship with members by delivering ongoing satisfaction to build strong referral base to generate new leads. Cultivates acquisition of new members through public outreach and business development to motivate and engage.
Overview
5
5
years of professional experience
Work History
Membership Sales Consultant
Goodlife Health Clubs
Point Cook , VIC
2023.07 - Current
- Analyzed customer needs to determine the best membership package for each individual or business.
- Performed data entry tasks related to membership sales orders into company database systems.
- Conducted follow-up calls with customers to ensure satisfaction with their purchases.
- Managed inventory levels of promotional materials used during sales activities.
- Provided feedback to management regarding changes needed in order to optimize sales processes.
- Identified and contacted potential leads through various channels, such as cold-calling, email campaigns, and social media.
Club Manager
Jetts Fitness
Auckland , Manurewa / Mt Roskill
2022.01 - 2023.03
- Day to day tasks of cleaning and maintaining a gym facility and dealing with customer enquiries.
- Building rapport with new and existing members and growing the facility within the local community.
- Resolved customer complaints or escalated them as appropriate while maintaining a positive attitude.
- Developed strategies for increasing revenue opportunities through improved services or products offered.
- Selling memberships to grow the brand and expand knowledge through sales.
- Provided excellent customer service by promptly responding to inquiries from members.
Food and Beverage Attendant
Eden Park Catering
Auckland , Auckland
2019.02 - 2021.07
- Displayed a thorough understanding of alcoholic beverages by recommending appropriate selections based on customer preferences.
- Responded quickly to customer complaints or special requests in a professional manner.
- Ensured compliance with health and safety regulations within the restaurant.
- Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
- Communicated effectively with kitchen staff regarding customer orders.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
Education
Certificate of Exercise Level 5 - Health And Fitness
New Zealand Institute of Health And Fitness
Auckland New Zealand2022-01
Certificate of Exercise Level 4 - Health And Fitness
New Zealand Institute of Health And Fitness
Auckland New Zealand2021-07
Skills
- Marketing understanding
- Social media proficiency
- Cold calling expertise
- Sales strategy development
- Sales Techniques
- Membership Processing
- Client Retention Strategies
- Adaptability and Flexibility
- Problem-solving aptitude
- Professionalism
- Attention to Detail
References
References available upon request.
Timeline
Membership Sales Consultant
Goodlife Health Clubs
2023.07 - Current
Club Manager
Jetts Fitness
2022.01 - 2023.03
Food and Beverage Attendant
Eden Park Catering
2019.02 - 2021.07
Certificate of Exercise Level 5 - Health And Fitness
New Zealand Institute of Health And Fitness
Certificate of Exercise Level 4 - Health And Fitness
New Zealand Institute of Health And Fitness
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