JUSTYN SMITH
Yulara,NT
Summary
Dynamic IGA Supervisor at Ayers Rock Resort with expertise in inventory management and exceptional guest relations. Proven track record in training staff and implementing safety protocols, ensuring a secure and efficient environment. Recognized for maintaining high accuracy in cash handling and delivering outstanding customer service.
Overview
13
13
years of professional experience
Work History
IGA Supervisor/Manager
IGA Ayers Rock Resort
Yulara, NT
07.2020 - Current
- Organize and display stock on shelves while ensuring effective stock rotation
- Supervised daily operations in a fast-paced resort environment.
- Trained new employees on resort policies and procedures.
- Managed inventory to maintain stock levels for guest services.
- Resolved guest inquiries and complaints promptly and effectively.
- Implemented safety protocols to ensure a secure working environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Using registers and serving customers, maintaining a high level of scanning accuracy.
- High level of accuracy while handling money, with very low variances.
- Using a customer focus while serving customers.
Produce Assistant
Fishers, Ritchies Supermarkets
Red Cliffs, Vic
03.2012 - 12.2018
- Prepared and organized diverse fresh produce for retail sale.
- Assisted in daily inventory management for produce department operations.
- Coordinated delivery schedules with suppliers to ensure timely stock availability.
- Cut produce and package items for display.
- Ensured quality standards of all products were consistently met.
- Unloaded daily shipments, applying first-in, first-out method for optimal stock rotation.
Education
Interactive Digital Media -
Sunraysia Tafe
Mildura, VIC01.2012
Year 11 -
Mildura Senior College High
Mildura, VIC01.2011
Skills
- Microsoft Windows
- Cash handling
- Guest relations
- Inventory oversight
- Customer service
- Effective communication
- Training and mentoring
- Inventory control
- Quality control
- Outlook
- POS systems
- Register Operations
- Inventory management
Hobbies and Interests
- Computer gaming and problem solving.
- Going to gym to maintain fitness.
- Playing Basketball.
- Music.
References
- Elliott Harrison, Previous IGA Manager, Ayers Rock Resort, Yulara, 0410 766 747
- Nick Staker, Basketball Coach, 0418 569 517
- Christopher Gates, Previous IGA Assistant Manager, 0412 788 306
Key Professional Attributes
- Excellent verbal and written communication skills; able to deliver an excellent level of customer service using a customer centered based focus.
- Proficient computer skill when using many different software packages including Microsoft products.
- Accurate cash handling.
- Aware of health, safety and welfare issues and practices and the understanding of the reporting practise around this.
- Able to convey information and present knowledge in a clear, concise and audible manner that ensures customers feel valued and to have the task completed in a timely manner.
- Possess a can-do attitude; incorporating a high level of self-motivation and professionalism in a busy retail environment.
- Committed and dedicated; maintaining flexibility and creativity to overcome obstacles and achieve set tasks.
- Strong customer relation skills; allowing instant rapport and interaction with a diverse range of people from varying multicultural backgrounds.
Timeline
IGA Supervisor/Manager
IGA Ayers Rock Resort
07.2020 - Current
Produce Assistant
Fishers, Ritchies Supermarkets
03.2012 - 12.2018
Interactive Digital Media -
Sunraysia Tafe
Year 11 -
Mildura Senior College High