Reliable employee seeking employment. Offering excellent communication and good judgment. I’m a lifelong learner and like acquiring new skills and meeting diverse people.
Overview
11
11
years of professional experience
Work History
Trainee Train Driver
Watco
03.2024 - Current
Learned new materials, processes, and programs quickly.
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Attended training courses to build understanding of processes, techniques, and industry.
Supported departmental tasks to increase understanding of industry processes.
Refuelling Locomotives.
Putting trains together via Shunting with the use of 2 way hand radios.
Filled out timesheets and paperwork according to identified requirements.
Engaged in problem-solving activities with peers to develop critical thinking skills, enhancing team resilience.
Frequently inspected wagons and Locomotives to verify proper equipment operation.
Night Porter
Murry Princess Cruises
09.2023 - 02.2024
Completed periodic inspections of common areas to identify potential hazards or areas requiring attention, ensuring prompt action was taken to maintain a safe environment.
Fostered positive relationships with regular guests through attentive service, recognizing their preferences, and anticipating their needs during overnight stays.
Provided exceptional customer service at all times, resolving guest concerns quickly while making them feel valued as individuals.
Assisted in maintaining a secure environment by conducting regular security checks and monitoring surveillance systems and handling black water pumping.
Ensured smooth transition between shifts by providing comprehensive handover notes to day staff regarding completed tasks and pending issues.
Helped create a pleasant atmosphere by maintaining cleanliness and orderliness of the lobby area, including refreshing newspapers and beverage stations.
Demonstrated flexibility and adaptability by effectively handling unexpected situations or emergencies that arose during overnight shifts, minimizing disruption for guests.
Collaborated with the housekeeping team to address any urgent cleaning needs that arose during overnight shifts.
Maintained a well-stocked inventory of linens, toiletries, and other essential supplies for seamless night operations.
Communicated with coworkers and managers about completed duties.
Completed sweeping, mopping, and window-cleaning.
Casual Utility
Compass Group
04.2022 - Current
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Flexible to work in the kitchen or on grounds.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Improved operations through consistent hard work and dedication.
General Hand/Tour Guide
AAT Kings
06.2017 - 01.2022
Carried out day-day-day duties accurately and efficiently.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Built personal relationships with guests to promote positive experiences.
Guided groups of up to 120 people on tours of Uluru.
Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
Conducted pre-trip inspections of bus for safe operation.
Transported passengers safely along prescribed routes according to tight schedules.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Cleaning and refueling Coach in-between tours.
Cashier
KFC
04.2014 - 08.2015
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Packed front of house meals.
Maintaining and Cleaning front of house.
Education
High School Diploma -
Harvest Christian Collage
Kadina, SA
12.2016
Skills
Flexible and Adaptable
Conflict Resolution
Strong Work Ethic
Seven year's experience in customer service
Fluent in two languages, English and Afrikaans
Great people skills
First Aid Certificate and RSA
Good at Inventory Management
Car and Auto HR/Heavy Rigid vehicles License
Safety Monitoring
Dependable and Trustworthy
Team Collaboration
Accomplishments
Character Conduct Award, Harvest Christian Collage (2016).
Year 12 Information Technology/ Information Processing & Publishing Award.
Positive Participator Award from AAT Kings (2019).
Brolga awards for 2017, 2018 and 2019 for AAT Kings BBQ Dinner at Ayers Rock Resort.