Juwan Taylor
Ingham,QLD
Summary
High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor
KFC
Ingham, QLD
01.2022 - Current
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Provided on-the-job training to new staff members.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Resolved conflicts between staff members in a timely manner.
- Collaborated with management to plan special events or promotions.
- Investigated accidents or incidents occurring during shift hours.
- Assisted customers with product selection when needed.
- Resolved customer complaints in a timely manner.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
- Evaluated employee performance, delivering individualized feedback and praise.
- Coached team members to increase productivity and reduce workplace accidents.
- Educated customers about offerings, promotions and pricing to boost sales.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Maintained cleanliness and organization of the work area to uphold company standards.
Education
Completed Year 12 -
Ingham State High School
11-2019
Skills
- Inventory Control
- Customer-Oriented
- Schedule Management
- Safety reviews
Accomplishments
- High school sports and house captain
Certification
- white construction card
- Certificate II Automotive
- Open drivers license
Affiliations
- Rebuild engines when free
Timeline
Shift Supervisor
KFC
01.2022 - Current
Completed Year 12 -
Ingham State High School
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