Juyun Lee
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Gami Chicken & Beer
03.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organised workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Mentored junior team members, contributing to their professional development and overall team success.
Barista & Customer Service Cashier
Haru Bakery
02.2023 - Current
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Bachelor of Arts - Industrial Design
Monash University
Melbourne, VIC11.2025
Kew High School
Kew East, VIC11.2022
Skills
- Cash Handling
- Customer Complaint Resolution
- POS Systems
- Up-Selling
- Drawer Management
Accomplishments
Student Leadership: International Captain
Languages
English
Full Professional
Korean
Full Professional
Chinese (Mandarin)
Limited Working
Certification
RSA - Responsible Service of Alcohol
Barista Course
Timeline
Customer Service Cashier
Gami Chicken & Beer
03.2023 - Current
Barista & Customer Service Cashier
Haru Bakery
02.2023 - Current
Bachelor of Arts - Industrial Design
Monash University
Kew High School
RSA - Responsible Service of Alcohol
Barista Course
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