Summary
Overview
Work History
Education
Skills
Timeline
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Jvalin Patel

Parafield Gardens,SA

Summary

Dynamic Production Supervisor at Venus Citrus with a proven track record in quality control and continuous improvement. Expert in training and mentoring teams, achieving production targets while enhancing customer satisfaction. Successfully implemented waste reduction strategies, optimizing processes and fostering a culture of safety and compliance.

Overview

5
5
years of professional experience

Work History

Production Supervisor

Venus Citrus
04.2022 - 04.2025
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Managed internal operational standards and productivity targets.
  • Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
  • Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
  • Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
  • Evaluated existing production processes and identified areas for improvement.
  • Optimized workflow through effective resource allocation and scheduling adjustments.
  • Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
  • Resolved production bottlenecks swiftly, applying problem-solving skills to maintain smooth operations.
  • Coordinated with cross-functional teams to ensure timely delivery of products, optimizing supply chain operations.
  • Optimized labor allocation, matching skill sets with task requirements to improve output quality.
  • Facilitated team meetings to discuss progress and address any issues, promoting open communication.
  • Maintained compliance with health and safety regulations, conducting regular audits and risk assessments.
  • Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
  • Managed staff hiring, training and supervision.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Customer Service Manager

Blue Robe Petroleum
03.2020 - 04.2022
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
  • Kept accurate records to document customer service actions and discussions.
  • Elevated customer satisfaction with detailed training programs for support staff.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Masters Of Professional Accounting - Accounting And Finance

Charles Sturt University
Sydney, NSW
01.2020

Skills

  • Quality control
  • Continuous improvement
  • Production management
  • Training and mentoring
  • Production targets
  • Health and safety compliance
  • Process improvement
  • Quality assurance

Timeline

Production Supervisor

Venus Citrus
04.2022 - 04.2025

Customer Service Manager

Blue Robe Petroleum
03.2020 - 04.2022

Masters Of Professional Accounting - Accounting And Finance

Charles Sturt University

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Jvalin Patel