Julie Tran

Anaesthetics

• Assisted in the intubation process by holding the mask in place for oxygenation, connecting the laryngeal mask airway (LMA) to the ventilator, and securing it in position with tape.
• Prepared anaesthetic face masks & LMAs catered to the patients' anatomy
• Prepared patients for surgery by conducting a third perioperative checklist and donning a bispectral index sensor, blood pressure cuff, pulse oximeter probe, as well as applying and attaching electrocardiogram leads.
• Scrub & Scout
• Documented the count of all accountable items, together with the scrub nurse, as per ACORN standards.
• Memorised instruments to ensure accurate handover of instruments to the surgeon during surgery.
• Prepared surgical setup immediately prior to commencement of procedure.
• Post Anaesthetic Care Unit
• Conducted a comprehensive patient evaluation and physical exams, including dermatome assessment, neurological assessment, and neurovascular assessment. Additionally, performed and documented observations every 10 minutes (while the patient was sedated), assessed cannulas, surgical incisions, and wound sites for indications of infection
• Received patient handovers from OT, ensuring proper connection of the LMA to wall oxygen, and later removed the LMA once patients woke up while maintaining their airway.

• Conducted comprehensive assessments including the ABCDE evaluation, circulation/vascular assessment with the assistance of a doppler, neurological assessment, patient risk assessment and skin assessment
• Collaborated with a multi-disciplinary team to assess and treat patients

• Interviewed patients via in person, phone or telehealth; conducted health questionnaires and patient risk assessments during their appointment
• Educated patients on their upcoming surgery and procedure preparations, e.g., fasting (if required), hygiene and what to bring
• Seized the opportunity to accompany a patient throughout their entire journey, from the pre-admissions clinic to the operating theatre, where I observed a robotic-assisted hemicolectomy

• Adhered to the six rights guidelines with precision during the preparation and administration of medications, closely supervised by a preceptor
• Collection of BGL and OBS on the ieMR
• Additionally, proactively escalating EWS and patient concerns to preceptor, team leader and doctors in a timely manner
• Conducted comprehensive patient evaluation and physical exams such as bladder scans, bowel checks, ECG, neurovascular assessment, PIVC checks and pre-operative checklist
• Contributed actively as a student auditor for the Metro South Health Comprehensive Care Audit on pressure sores
• Delivered intricate ISBAR handovers to the next shift's nurses and doctors (in the context of escalation)
• Developed personalised shift planners and efficiently delegating assessments and care accordingly
• Provided comprehensive care to a patient load of 3-4, with a range of conditions including diabetes, cardiac issues, respiratory illnesses and post-surgical recovery

• Assists with patient's daily living activities whilst promoting independence
• Assists in manual handling of patients
• Collection of vital signs
• Conducts basic wound dressing
• Handover participation

• Anticipate guests' needs and exceed customer service expectations, delivered through a 5 – star manner and service
• Applies barista and bartending skills to fulfill guest's drink orders
• Assists with complete setup and pack down of function rooms or whole venue
• Maintains a high level of cleanliness and awareness of sanitary practices while adhering to all COVID-19 health and safety protocols
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs
• Possesses excellent knowledge in beer, spirits and wine, enabling catered experiences and recommendations for guests

• Assists in contacting external parties regarding to the improvement of motel services (housekeeping, electricians, internet providers, plumbers, etc.)
• Evaluating hotel performance and ensuring compliance with health and safety rules
• Monitoring employee performance and providing feedback to enhance customer satisfaction
• Review guest's complaints and issue refunds
• Arrange transportation for guests and providing local tourism information
• Assigns keycards digitally to allocated rooms
• Additionally, resetting keycards after guests have checked out
• Manages bookings, as well as handling queries via phone call or email from guests and allying companies (booking.com, expedia.com, etc.)
• Performs room checks: ensuring the guests are provided with all the amenities and if cleanliness is up to standard

• Advised and recommended retail products and non-prescription medications to customers
• Conducted exchanges and refunds under the store's policies and procedures
• Prepared the store's next catalogue through the reorganisation of gondola and mesh ends, as well as replacing tickets
• Stock management: distributing stock in its designated section, pulling all stock forward to avoid gaps in aisles
• Swiftly processed click & collect orders, including resolving technical issues and following up on outdated orders

• Beverage making: mixing and supplying alcoholic beverages to 100-200 customers/night
• Complied with RSA; coordinated with team to maintain a safe environment by regulating alcohol consumption, de-escalating conflict & ID checks
• Managed cashflow operations, totalling around $2,000 - $5,000/shift
• Memorised both basic and cocktail menu items & rotating specials to deliver tailored recommendations to patrons
• Strived to upsell bottles or package deals provided by the venue

• Assisted with the preparation of raw food materials to cook breakfast and lunch
• Devoted to memorising and crafting a vast array of beverages in a fast-paced working environment through the implementation of barista skills
• Provided the optimal customer experience by accurately taking customer orders and safely handling food
• Replenishes menu items in display cases, fridges, or behind the counter and reporting low stock of items

• Catered communication strategies and services to a culturally diverse group of
  customers.
• Complied with RSA; coordinated with team to maintain a safe environment by regulating alcohol consumption, de-escalating conflict & ID checks.
• Meticulously managed cashflow operations through cash and card transactions with provided cash float.