Jen Yuan
Melbourne,VIC
Summary
A Strategy Consultant at Monitor Deloitte, with experience across various sectors, including public sector, higher education, FSI, telco, and consumer industries. Projects have involved strategy development, operating model creation, business case development, and the exploration of cutting-edge technologies such as GenAI. Demonstrated excellence in team collaboration and strategic planning, consistently surpassing stakeholder expectations
Overview
9
9
years of professional experience
Work History
Strategy Consultant
Monitor Deloitte
03.2023 - Current
- Developed AI strategies for three multiple major Australian organisations and institutions, focusing on operating model development, capability analysis, and prototype creation with an AI lens.
- Conducted comprehensive analyses of current organisation states to identify improvement opportunities and assisted in reconfiguring seven processes to align with strategic objectives.
- Contributed to the development and implementation of an organisation-wide data strategy for financial institution, including the creation of an investment case and plan to secure funding and resources for data initiatives.
Academic Support Assistant
The University of Melbourne
08.2021 - 12.2022
- Created closed captions for lecture recordings by editing transcripts.
- Facilitated equitable access for students with a disability by note-taking in lectures.
Customer Service and Data Entry Operator
Leader Products
03.2020 - 02.2021
- Reduced order processing times from a week to two days by prioritising and completing tasks in a time critical environment.
- Processed and reviewed over 70 orders daily through M-Files and CRM.
Sales Assistant
Cotton On Group
09.2018 - 06.2020
- Met monthly sales and charity KPIs by ascertaining customer needs and accurately describing product features and benefits.
- Maintained outstanding store condition and visual merchandising standards by restocking depleted stock.
Director of Finance and Governance
AIESEC
12.2015 - 01.2017
- Took part in the organisation of a Victorian state conference consisting of 100+ members.
- Managed and developed a team of five Finance and Governance members.
- Generated monthly reports of the organisation's financial performance.
Education
Master of Information Systems - Information Systems
University of Melbourne
Melbourne, VIC12.2022
Bachelor of Commerce - Management
University of Melbourne
Melbourne, VIC12.2019
Skills
- Strategy Development
- Stakeholder Management
- Planning and Execution
- Team Collaboration
- Business Process Modelling
- Microsoft Office Suite
Timeline
Strategy Consultant
Monitor Deloitte
03.2023 - Current
Academic Support Assistant
The University of Melbourne
08.2021 - 12.2022
Customer Service and Data Entry Operator
Leader Products
03.2020 - 02.2021
Sales Assistant
Cotton On Group
09.2018 - 06.2020
Director of Finance and Governance
AIESEC
12.2015 - 01.2017
Master of Information Systems - Information Systems
University of Melbourne
Bachelor of Commerce - Management
University of Melbourne
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