Summary
Work History
Education
Skills
Certificates And Licenses
Timeline
Generic

Jye Harris

Narre Warren,Australia

Summary

Professional hospitality leader prepared for role with focus on elevating guest experiences and driving operational excellence. Proven track record in managing and training staff, ensuring compliance with safety and quality standards. Strong emphasis on teamwork and adaptability, ensuring seamless service in dynamic environment. Skilled in inventory management, customer relations, and conflict resolution, consistently delivering results and exceeding expectations.

Work History

Restaurant & Bar Supervisor

Pier One
Wallaroo, S.A
  • Function preparation & co-ordination
  • Training of staff for bar & restaurant
  • Stock take & rotation of all cellar & bar stock
  • Barrister, bartender, fine dining table service

Bar Tender & Maintenance

Coopers Ale House
Wallaroo, S.A
  • Bottle shop attendant
  • Customer & Table service
  • Function set up & pack down
  • Maintenance inc
  • Repainting the Dining room & bar area, changing light bulbs, Framing/ Hanging pictures & Coopers promotional posters & safety signs, fixing broken furniture, detailing & renovation of barrels & outdoor furniture
  • Training of new bar staff
  • Implementation of RSA & assisting Security when needed

Fine Wine Sales

Dan Murphy’s
Berwick, VIC
  • Customer service
  • Assisting cellar door presentations and pos displays
  • Advising customers on Wine and Spirit selections
  • Regular pricing updates
  • Stock take and rotation

Various Roles

The Pyramid Rock Music Festival
Phillip Island, Vic
  • Company Overview: Worked closely with Involoch Productions (The Pyramid Rock Festival owners) & Euan Wilson (Awesome Volunteers- Traffic management)
  • Bar Supervisor (2005)
  • Information Manager (2006)
  • Operations Manager (2007)
  • Traffic/ Camp Site Manager (2006 - 2010)
  • Set up/Site prep (6 weeks prep, 2006 - 2010)
  • Pack down & Review
  • Volunteer Coordination (600 volunteers)
  • 16,500 patrons camping over 4 days
  • Worked closely with Involoch Productions (The Pyramid Rock Festival owners) & Euan Wilson (Awesome Volunteers- Traffic management)

Bar Supervisor

Climate Music Festival
  • Set up & pack down
  • Coordination of volunteers
  • Band runners (drinks)
  • 3700 patrons, Bartended VIPs bar capacity 400

Traffic Manager

Rainbow Serpent Festival
  • Coordination of volunteers
  • Risk management & coordination with emergency services
  • 6500 patrons/ campers over 7 Days

Assistant Manager, 2IC

Colorado - Southland Shopping Centre
  • Open & closing of store, Banking
  • Co-ordination of roisters, staff training & performance coaching
  • Exceptional Salesman - certificates for high sales from head office within the first 7 months of starting with no previous retail sales experience… 6 over $500, 1 over $1000, 1 over $1500 & 4 for “Outstanding Customer Service”
  • Visual Merchandising, Promotions, budgets, stock control, achieving sales targets…

Bartender/ function staff for special events

The Point Hotel @ Albert Park
Albert Park
  • Company Overview: Same owners as Mentone Hotel
  • Set up, stocking & customer service in Marque Bar
  • Bartending New Years Eve
  • Stock control
  • Pack down, clean up
  • Same owners as Mentone Hotel

Bartender/ Supervisor

Mentone Hotel
  • Co-ordination & set up of functions
  • Supervision of 3 bars upstairs
  • Bartending & customer service
  • Opening and closing bar
  • 2500 max capacity

Bar Person/Bottle Shop Attendant

Dolly O’Reilly's / Hibiscus Tavern
  • Bartending in both public bar and main bar
  • Bottle Shop Attendant
  • General maintenance/ Handyman
  • Restocking bars
  • Bottle shop restocking
  • Fork lift licence

Education

Certificate 3 in Furniture & Cabinetry

Charles Darwin University
Darwin, NT

Skills

  • Professional & well presented
  • Hard working & reliable
  • Great Customer Service
  • Building customer / supplier & worker relationships
  • Driven to exceed goals, timelines, standards & customer expectations
  • Pro active
  • Leadership by example
  • Supervisor experience
  • Multi tasking
  • Coordination of high volume traffic & patrons
  • Sales experience

Certificates And Licenses

  • RSA Certificate
  • Advance Bar & Cocktail Course
  • Cabinet Making/Shop Fitting Cert IV
  • Interior Design Cert, Planet Vision
  • (HR) Certificate III in Transport and Distribution

Timeline

Restaurant & Bar Supervisor

Pier One

Bar Tender & Maintenance

Coopers Ale House

Fine Wine Sales

Dan Murphy’s

Various Roles

The Pyramid Rock Music Festival

Bar Supervisor

Climate Music Festival

Traffic Manager

Rainbow Serpent Festival

Assistant Manager, 2IC

Colorado - Southland Shopping Centre

Bartender/ function staff for special events

The Point Hotel @ Albert Park

Bartender/ Supervisor

Mentone Hotel

Bar Person/Bottle Shop Attendant

Dolly O’Reilly's / Hibiscus Tavern

Certificate 3 in Furniture & Cabinetry

Charles Darwin University
Jye Harris